Client Advisor-Manhasset Korean Speaking

LVMH Group; Manhasset (NY); On-site; USD 30,568 - 41,355; Full time

Job summary

LVMH Group is seeking a Client Advisor in Manhasset, NY, to embody the Tiffany brand and ensure an extraordinary client experience. This role focuses on developing client relationships, achieving sales goals, and delivering memorable moments through the Tiffany Touch.

The ideal candidate has retail or luxury experience, a proven sales record, and a passion for the brand. Flexibility in work hours is a must. A college degree and Gemologist coursework are preferred.

Qualifications

• Experience in retail or luxury retail or relevant client-related experience.
• Proven track record in achieving sales results.
• Flexibility to work non-traditional hours, including days, nights, weekends and holidays.
• Ability to work with a diverse client base.
• Proficiency with Point of Sales (POS) systems, client tracking systems and Microsoft Outlook/email.

Responsibilities

• Embody the Tiffany brand in client interactions.
• Deepen client relationships to drive loyalty and spend.
• Deliver memorable client experiences during selling ceremonies.

Skills

Experience in retail or luxury retail

Proven track record in achieving sales results

Flexibility to work non-traditional hours

Ability to work with a diverse client base

Proficiency with Point of Sales (POS) systems

Microsoft Outlook/email proficiency

Education

College/university degree

Graduate Gemologist degree

Job description

Responsibilities

Client Advisors hold the critical position of embodying the Tiffany brand in each and every client interaction using the Tiffany touch; their own flair for making each client’s experience extraordinary. The Client Advisor is an excellent communicator and brand ambassador. His or her passion for Tiffany is conveyed in every conversation and an entrepreneurial spirit is prevalent in the make‑up of every client advisor. Developing client relationships and exceeding sales plan is first and foremost in the Tiffany sales professional’s skill set.

Sales

Deepen the relationship with our clients to drive lifetime loyalty and spend. Consistently achieve or exceed monthly, quarterly and annual store sales plan. Capture client data. Cultivate new and existing client relationships. Deliver a significant portion of sales through repeat client business. Drive business through key product pillars.

Service

Elevate in store experience by consistently delivering memorable moments to every client. Demonstrate passion as a Tiffany brand ambassador during every selling ceremony using the Tiffany Touch; your personal touch. Demonstrate Client Experience Behaviors identified within the TEI program (Voice of Client Survey) and with Tiffany client experience vision. Execute best practices by optimizing hospitality and store amenities to create unique experiences and take action on TEI performance and client feedback.

Qualifications

Required Qualifications

• Experience in retail or luxury retail or relevant client-related experience (e.g., hospitality).
• Proven track record in achieving sales results.
• Flexibility to work non-traditional hours, including days, nights, weekends and holidays.
• Ability to work with a diverse client base.
• Proficiency with Point of Sales (POS) systems, client tracking systems and Microsoft Outlook/email.
• Must have authorization to work in the United States or in the country where the position is based.

Preferred Qualifications

• A college/university degree.
• Graduate Gemologist degree or previous Gemological Institute of America (GIA) course work is preferred.
• Proficiency in multiple languages.

The hiring range for this position ranges from $22.19 – $30.02. The rate of pay offered will be dependent upon candidates’ relevant skills and experience.