Client Advisor

brobstongroup.com - Jobboard; Boca Raton (FL); On-site; USD 40,000 - 60,000; Full time

Job summary

Tiffany & Co. in Boca Raton is seeking a Client Advisor to deliver exceptional in-store experiences and cultivate client relationships. You will drive sales by executing clienteling strategies and meeting commercial targets. The ideal candidate has a background in luxury retail and a passion for personalized service.

Join a team that values client loyalty and engagement, where you will conduct personalized styling, capture client data, and maintain hospitality standards.

Qualifications

• Experience in retail or luxury retail is essential.
• Proven track record in achieving sales targets.
• Flexibility to work various shifts including weekends and holidays.

Responsibilities

• Build and deepen client relationships to enhance loyalty.
• Achieve and exceed sales targets consistently.
• Maintain and capture client data effectively.

Skills

Retail experience

Client-facing roles

Commercial results achievement

Proficiency with point-of-sale systems

Flexibility in working hours

Education

College/university degree

Tools

Client tracking tools

Microsoft Outlook/email

Job description

Summary

As a Client Advisor you will embody the Tiffany brand and deliver exceptional in-store experiences, building meaningful client relationships. You will drive sales by developing clienteling strategies and meeting monthly, quarterly, and annual commercial targets. The role requires delivering personalized service, styling clients, and capturing client data to grow repeat business.

Responsibilities

• Build and deepen client relationships to drive lifetime loyalty and repeat sales.
• Consistently achieve or exceed store commercial targets on a monthly, quarterly, and annual basis.
• Capture and maintain client data and cultivate new and existing client relationships.
• Deliver elevated in-store experiences and personalized styling using the Tiffany Touch.
• Convert clients through discovery and appointments and drive business through key product pillars.
• Execute hospitality and store best practices and act on client feedback and NPS performance.

Requirements

• Experience in retail, luxury retail, or relevant client-facing roles such as hospitality.
• Proven track record of achieving commercial results.
• Flexibility to work days, nights, weekends, and holidays.
• Proficiency with point-of-sale systems, client tracking tools, and Microsoft Outlook/email.
• Authorization to work in the United States.
• Preferred: college/university degree and proficiency in multiple languages.