Client Advisor - Car Buying Experience (Salary + Bonus)

Nelson Motors Norman Llc; Norman (OK); On-site; USD 51,000 - 69,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) with company match

Paid training

Bonus potential

Job summary

Nelson Auto Group is seeking a high-energy Client Advisor to guide guests through the car-buying journey in a fast-paced showroom. You will handle calls, emails, appointments, and demonstrations, delivering a pressure-free, informative experience while presenting warranties and protection products.

We offer a $60,000 salary with bonus potential, plus an excellent benefits package, 401(k) with company match, paid training, and a supportive team that prioritizes guest service and integrity.

Qualifications

• Bachelor’s degree preferred (4-year).
• Excellent verbal communication and phone skills.
• Extroverted, goal-driven personality; thrives in a performance-based environment.
• Teachable mindset—eager to learn, grow, and adapt.
• Professional, enthusiastic, and friendly attitude with guests and team members.
• Highly organized, self-motivated, and able to multitask effectively.
• Strong time-management and prioritization skills.
• Extremely proficient with computers, internet tools, and digital platforms.
• Must pass pre-employment drug test, background check, and possess a valid driver’s license.

Responsibilities

• Use multiple technology platforms to interact with guests and manage the buying process.
• Answer guest calls and create an engaging, professional conversational experience.
• Schedule personal appointments and manage your own calendar.
• Assist each guest throughout their buying journey from first contact to final delivery.
• Present warranty and protection products in a clear and friendly manner.
• Facilitate an exciting and safe test-drive experience.
• Maintain strong knowledge of the dealership’s manufacturer vehicle lineup.
• Maintain continuous guest follow-up and engagement to build lasting relationships.
• Deliver a positive experience that redefines the car industry and reflects Nelson’s core values.

Skills

Excellent verbal communication

Phone skills

Extroverted

Goal-driven

Teachable mindset

Organizational skills

Time management

Digital platforms proficiency

Education

Bachelor's degree preferred

Tools

Digital platforms/CRM

Job description

Nelson Auto Group is seeking a high-energy Client Advisor to guide guests through the car-buying journey in a fast-paced showroom. You will handle calls, emails, appointments, and demonstrations, delivering a pressure-free, informative experience while presenting warranties and protection products.

We offer a $60,000 salary with bonus potential, plus an excellent benefits package, 401(k) with company match, paid training, and a supportive team that prioritizes guest service and integrity.