CLIENT ADVISOR - BAL HARBOUR SHOPS

CELINE; Miami (NM); On-site; USD 48,000 - 72,000; Full time

Job summary

CELINE Bal Harbour invites experienced client advisors to join our new store opening in Fall 2026. You will engage clients, showcase luxury collections, and drive sales while upholding the brand's standards.

The role emphasizes relationship-building, knowledge of product, and seamless service across events, shipping, alterations, and client books. Flexibility to work evenings, weekends, and holidays is required; prior experience in luxury retail is preferred.

Qualifications

• Minimum 3 years in a retail setting with a sales focus, preferably luxury.
• Proficient with computers and familiar with various software packages.
• Candidates with established client books are strongly preferred.
• Desire to work in retail with a sales-focused mindset.
• Passion for luxury products and design.
• Tech savvy with ability to learn software programs.

Responsibilities

• Meet individual and store sales targets and consignment goals.
• Incorporate product knowledge in the sales process to maximize sales and transaction value.
• Adhere to all company policies.
• Capture all relevant customer information for entry in database.
• Promote store events through email, phone, and personalized notes.
• Maintain and expand a client book.
• Follow up on shipping, alterations, or other client-related issues.
• Assist with store housekeeping and image maintenance.
• Support shipping, receiving and inventory control as requested.

Skills

Sales experience

Luxury retail

Client books

Tech savviness

Education

High school diploma

Tools

Computer literacy

Job description

Symbol of elegance and authentic luxury with its sophisticated and timeless Collections, CELINE is a French Leather-Goods and Couture House, driven by a strong artistic and holistic vision. CELINE’s ambition is to be one of the most iconic luxury brands worldwide.

To make this vision a reality we are looking for agile, passionate and authentic personalities who are eager to evolve in a highly creative and challenging environment.

CELINE is currently seeking a CLIENT ADVISOR to join it’s Bal Harbour New Store Opening, expected in Fall 2026!

YOUR IMPACT

• Meet individual and store sales targets and consignment goals
• Incorporate product knowledge in the sales process with the result of maximizing sales, units sold per transaction, and the dollar value of each transaction
• Adhere to all company policies
• Capture all relevant customer information for entry in database
• Promote store events through email, phone, and personalized notes
• Maintain and expand a client book
• Consistently follow up with any shipping, alteration, or other issues related to clients
• Assist in general housekeeping and the maintenance of the store image
• Support shipping and receiving and inventory control as requested

KEYS FOR SUCCESS

• Education:
• Experience:
• Position requires minimum 3 years in a retail setting, with a focus on sales, preferably in a luxury setting
• Computer literate; learn and use various software packages

Competencies

• Candidates with client books strongly preferred
• Desire to work in a retail setting, with a focus on sales
• Passion for luxury product with an appreciation for design
• Tech Savvy - ability to learn and utilize various software programs
• Service orientation and customer focused
• Ability to work a flexible schedule based on business needs which includes, evenings, weekends and holidays

Languages: Foreign Languages a plus

Workplace: Bal Harbour

Other Information

Potential starting date: As soon as possible

Job Responsibilities

OUR COMMITMENT

CELINE is an equal opportunity employer. We want to offer an inclusive environment of mutual respect where we welcome diversity and all our employees feel included, developed, and heard.

We are committed to the prevention of all discrimination, providing equal opportunities to all applicants irrespective of gender, gender expression, disability, origin, background, religious beliefs or sexual orientation or any other basis protected by law.

CELINE recruits and recognizes all types of talent and singularities.