OPERATIONS ASSOCIATE - MADISON AVENUE

Brobston Group LLC; New York (NY); On-site; USD 28,929 - 34,440; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Short-term disability

Long-term disability

Paid time off

Employee discount

Retirement plan with employer match

Job summary

CELINE is seeking an Operations Associate in New York to manage the movement of pre-sale merchandise, uphold shipping/receiving policies, and maintain organized inventory. You will support sales staff, ensure proper ticketing, and assist with fixtures and store upkeep in a luxury environment.

The role emphasizes strong customer service, problem-solving, and effective communication to ensure flawless inventory flow and client satisfaction.

Qualifications

• Minimum 5 years of experience in a retail setting with stock or inventory focus.
• Computer literate; able to learn and use various software packages.
• Languages: foreign languages a plus.

Responsibilities

• Direct movement of pre-sale merchandise and ensure shipping/receiving policies are followed.
• Maintain inventory in an efficient, clean, secure, and organized fashion.
• Support sales staff by locating in-stock merchandise not on the floor.
• Ticket and package merchandise with care; manage deliveries and returns.
• Coordinate inventory counts, transfers, and inter-store shipments.

Skills

Customer service oriented

Strong communication

Action oriented

Problem-solver

Education

Business school or university experience

5+ years in retail inventory/stock

Job description

Symbol of elegance and authentic luxury with its sophisticated and timeless Collections, CELINE is a French Leather-Goods and Couture House, driven by a strong artistic and holistic vision.

CELINE’s ambition is to be one of the most iconic luxury brands worldwide. To make this vision a reality we are looking for agile, passionate and authentic personalities who are eager to evolve in a highly creative and challenging environment.

YOUR WORK ENVIRONMENT

The Operations Associate is responsible for directing the movement of all pre-sale merchandise entering and exiting the store and for ensuring that all shipping/receiving policies, procedures, and directives are implemented.

YOUR IMPACT

• Maintain inventory in an efficient, clean, secure, and organized fashion
• Support sales staff when merchandise is needed that is in stock but not on the sales floor
• Anticipate merchandise maintenance needs and providing proactive solutions to space and storage issues
• Ensure that all merchandise is ticketed
• Support visual, merchandising and operations needs with the moving and storage of fixtures, furniture, merchandise, props, etc.
• Support the operation and maintenance of the store in regard to facility and fixture maintenance, coordinating cleaning and repair when required
• Effectively participate in the timely preparation and completion of all inventories and cycle counts
• Maintain an active role in the inventory reconciliation process
• Manage and process all inter-store transfers, stock rotations and incoming / outgoing shipments as per policies and procedures
• Understand and accurately complete all Prêt-à-portererwork and procedures relative to inventory maintenance (i.e., damages, RTVs, etc.)
• Ensure the highest standards while and packaging client merchandise
• Manage all aspects of the client delivery process inclusive of troubleshooting missing deliveries
• Document all deliveries to clients, track and locate merchandise when necessary
• Assist other departments or on the selling floor as needed and as requested by the Assistant Store Manager/ Store Manager/ Director

KEYS FOR SUCCESS

Education

• Buisness School, University, or "equivalent experience"
• Position requires minimum of 5 years of experience in a retail setting, with a focus on stock or inventory, preferably in a luxury setting.
• Computer literate; learn and use various software packages.

Competencies

• Action oriented; result driven
• Customer service oriented
• Social perceptiveness
• Problem-solver
• Strong oral and written communication skills

Languages: Foreign Languages a plus

Other Information

Potential starting date: As soon as possible

Job Responsibilities

OUR COMMITMENT

CELINE is an equal opportunity employer. We want to offer an inclusive environment of mutual respect where we welcome diversity and all our employees feel included, developed, and heard.

We are committed to the prevention of all discrimination, providing equal opportunities to all applicants irrespective of gender, gender expression, disability, origin, background, religious beliefs or sexual orientation or any other basis protected by law.

CELINE recruits and recognizes all types of talent and singularities.

The compensation for this position ranges from $21 - $25 hourly. The rate of pay offered will be dependent upon candidate’s relevant skills and experience.

• medical, dental, vision, short and long-term disability, various paid time off programs, employee discount/perks, and a retirement plan with employer contribution.