CLIENT ADVISOR - SAKS 5TH AVE. NYC

LVMH Group; New York (NY); On-site; USD 50,000 - 70,000; Full time

Job summary

At LVMH Group's CELINE, located in New York, we seek a passionate sales-driven individual with at least 3 years of retail experience, preferably in luxury. The role focuses on achieving sales targets while delivering excellent customer service.

Ideal candidates will have a strong client book and be tech-savvy, displaying a passion for luxury products. We offer an inclusive environment and look forward to welcoming diverse talent to our team.

Qualifications

• Minimum 3 years in a retail setting, ideally in luxury sales.
• Ability to learn and use various software packages.
• Passion for luxury products and design.
• Flexibility in scheduling based on business needs.

Responsibilities

• Meet sales targets and consignment goals.
• Utilize product knowledge to maximize sales.
• Maintain a client book and follow up with clients.
• Assist with housekeeping and store image maintenance.

Skills

Sales experience

Client book management

Tech-savviness

Service orientation

Tools

Sales software

Job description

Symbol of elegance and authentic luxury with its sophisticated and timeless Collections, CELINE is a French Leather-Goods and Couture House, driven by a strong artistic and holistic vision. CELINE’s ambition is to be one of the most iconic luxury brands worldwide.

To make this vision a reality we are looking for agile, passionate and authentic personalities who are eager to evolve in a highly creative and challenging environment.

YOUR IMPACT

• Meet individual and store sales targets and consignment goals
• Incorporate product knowledge in the sales process with the result of maximizing sales, units sold per transaction, and the dollar value of each transaction
• Adhere to all company policies
• Capture all relevant customer information for entry in database
• Promote store events through email, phone, and personalized notes
• Maintain and expand a client book
• Consistently follow up with any shipping, alteration, or other issues related to clients
• Assist in general housekeeping and the maintenance of the store image
• Support shipping and receiving and inventory control as requested

KEYS FOR SUCCESS

Experience

• Position requires minimum 3 years in a retail setting, with a focus on sales, preferably in a luxury setting
• Computer literate; learn and use various software packages
• Candidates with client books strongly preferred
• Desire to work in a retail setting, with a focus on sales
• Passion for luxury product with an appreciation for design
• Tech Savvy - ability to learn and utilize various software programs
• Service orientation and customer focused
• Ability to work a flexible schedule based on business needs which includes, evenings, weekends and holidays

Languages: Foreign Languages a plus

Workplace: 611 5th Ave, New York, NY 10022

OTHER INFORMATION

Potential starting date: As soon as possible

OUR COMMITMENT

CELINE is an equal opportunity employer. We want to offer an inclusive environment of mutual respect where we welcome diversity and all our employees feel included, developed, and heard.

We are committed to the prevention of all discrimination, providing equal opportunities to all applicants irrespective of gender, gender expression, disability, origin, background, religious beliefs or sexual orientation or any other basis protected by law.

CELINE recruits and recognizes all types of talent and singularities.

Celine is a luxury French fashion House founded in 1945 by Céline Vipiana.