CLIENT ADVISOR - SAKS 5TH AVE. NYC

CELINE; New York (NY); On-site; USD 40,000 - 60,000; Full time

Job summary

CELINE in New York is seeking a Client Advisor to meet sales targets and foster client relationships. The ideal candidate will have a minimum of 3 years in retail, preferably in luxury, and a passion for luxury products.

Responsibilities include maintaining a client book, promoting store events, and ensuring exceptional customer service. The role requires flexibility to work evenings and weekends.

Qualifications

• Minimum 3 years in a retail setting with a focus on sales.
• Candidates with client books preferred.
• Passion for luxury products and appreciation for design.

Responsibilities

• Meet individual and store sales targets.
• Incorporate product knowledge in sales.
• Maintain and expand a client book.
• Assist in inventory control and store maintenance.

Skills

Sales experience in a retail setting

Client management

Product knowledge in luxury goods

Technical aptitude

Job description

CELINE is a French leather‑goods and couture house, driven by a strong artistic and holistic vision.

Position: Client Advisor

YOUR IMPACT

• Meet individual and store sales targets and consignment goals
• Incorporate product knowledge in the sales process, maximizing sales, units sold per transaction, and the dollar value of each transaction
• Adhere to all company policies
• Capture all relevant customer information for entry in the database
• Promote store events through email, phone, and personalized notes
• Maintain and expand a client book
• Consistently follow up with any shipping, alteration, or other issues related to clients
• Assist in general housekeeping and the maintenance of the store image
• Support shipping, receiving, and inventory control as requested

KEYS FOR SUCCESS

Experience

• Minimum 3 years in a retail setting, with a focus on sales, preferably in a luxury setting
• Computer literate; able to learn and use various software packages

Competencies

• Candidates with client books strongly preferred
• Desire to work in a retail setting, with a focus on sales
• Passion for luxury products with an appreciation for design
• Tech savvy – ability to learn and utilize various software programs
• Service orientation and customer focused
• Ability to work a flexible schedule based on business needs, including evenings, weekends and holidays

Languages

Foreign languages a plus

Workplace

611 5th Ave, New York, NY 10022

Potential starting date

As soon as possible

OUR COMMITMENT

CELINE is an equal opportunity employer. We want to offer an inclusive environment of mutual respect where we welcome diversity and all our employees feel included, developed, and heard. We are committed to the prevention of all discrimination, providing equal opportunities to all applicants irrespective of gender, gender expression, disability, origin, background, religious beliefs or sexual orientation or any other basis protected by law. CELINE recruits and recognizes all types of talent and singularities.