Client Advisor - American Dream

Brobston Group; East Rutherford (NJ); On-site; USD 42,000 - 66,000; Full time

Job summary

Brobston Group in New Jersey seeks a Client Advisor to represent the brand and deliver luxurious service. You’ll greet clients, understand their needs, build lasting relationships through clienteling, and contribute to sales goals.

Knowledge of products, collections, and brand heritage is essential, along with professionalism and polished presentation. You will process transactions, assist with store operations, and maintain up-to-date product knowledge.

Qualifications

• At least two years of luxury or premium retail experience.
• Proven ability to meet sales goals while delivering exceptional client experiences.
• Strong interpersonal and communication skills.
• Experience with POS systems and clienteling applications preferred.
• Multilingual abilities and experience serving international clients preferred.

Responsibilities

• Welcome clients and provide personalized service to build lasting relationships.
• Achieve individual sales goals while supporting store objectives.
• Maintain expert knowledge of products, collections, and brand heritage.
• Process transactions and support inventory, visual merchandising, and store organization.
• Follow company policies, procedures, and loss prevention standards.

Skills

Clienteling

Relationship-building

Sales-driven

Interpersonal communication

Multilingual (preferred)

Tools

POS systems

Retail technology

Clienteling software

Microsoft Office

Job description

Summary

The Client Advisor represents the brand and delivers exceptional luxury experiences by understanding client needs, building lasting relationships, and contributing to sales goals. This role combines personalized service, product expertise, and support for store operations.

Responsibilities

• Welcome clients, provide personalized service, and build lasting relationships through clienteling and follow-up.
• Achieve individual sales goals and performance metrics while supporting store objectives.
• Maintain expert knowledge of products, collections, and brand heritage.
• Process transactions and support inventory, visual merchandising, and store organization.
• Follow company policies, operational procedures, and loss prevention standards.

Requirements

• At least two years of luxury retail, premium retail, hospitality, or other client-focused experience.
• Demonstrated ability to achieve sales goals while delivering excellent client experiences.
• Strong interpersonal, communication, and relationship-building skills.
• Comfort using POS systems, retail technology, clienteling applications, and Microsoft Office.
• Multilingual skills and experience serving international clientele are preferred.