Client Advisor - Ala Moana Center

Brobston Group LLC; Honolulu (HI); On-site; USD 40,000 - 60,000; Full time

Job summary

Brobston Group LLC is seeking a Client Advisor at Ala Moana Center in Honolulu, Hawaii. This role involves delivering exceptional, personalized service to clients while representing the brand on the sales floor. You will build long-term client relationships, provide tailored styling, and collaborate with the store team to achieve sales goals.

The ideal candidate will have previous retail experience, excellent communication skills, and a professional appearance. Flexibility to work weekends and holidays is required.

Qualifications

• Previous retail or luxury customer-facing experience with strong client service skills.
• Excellent communication, interpersonal, and selling skills.
• Ability to work a flexible schedule including weekends and holidays.
• Professional appearance and attention to detail.

Responsibilities

• Provide personalized styling and product recommendations to clients.
• Build and maintain client relationships through follow-up and appointments.
• Process sales transactions accurately.
• Maintain visual merchandising standards.
• Collaborate with the store team to meet sales targets.

Skills

Client service skills

Excellent communication

Interpersonal skills

Selling skills

Job description

Summary

As a Client Advisor based at Ala Moana Center you will deliver exceptional, personalized service to clients while representing the brand on the sales floor. You will build long-term client relationships through expert product knowledge, tailored styling, and proactive clienteling. The role requires a polished, service-oriented approach and collaboration with the retail team to achieve store goals.

Responsibilities

• Provide personalized styling and product recommendations to clients to drive sales and loyalty
• Build and maintain client relationships through follow-up, appointments, and clienteling activities
• Process sales transactions accurately and manage returns/exchanges per store procedures
• Maintain visual merchandising standards and ensure product presentation reflects brand guidelines
• Collaborate with the store team to meet individual and store sales targets

Requirements

• Previous retail or luxury customer-facing experience with strong client service skills
• Excellent communication, interpersonal, and selling skills
• Ability to work a flexible schedule including weekends and holidays
• Professional appearance, attention to detail, and ability to work on the sales floor for extended periods