Client Advisor - Valley Fair

Brobston Group; San Jose (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

Brobston Group in San Jose, CA is seeking a Client Advisor to deliver exceptional service and drive sales in a luxury environment. You will build lasting client relationships through deep product knowledge, polished selling ceremonies, and adherence to boutique operations while working with varied hours, including nights and weekends.

The ideal candidate has 3+ years in retail, a passion for fashion, and strong communication and organizational skills.

Qualifications

• At least 3 years of retail sales and client service experience, preferably in a luxury environment.
• Strong business drive and a passion for creativity, fashion, and the brand.
• Excellent communication, organization, and follow-through skills.
• Ability to lift at least 30 lbs and stand for extended periods.

Responsibilities

• Provide outstanding service in person, over the phone, and through electronic communication.
• Achieve sales goals and build lasting client relationships through strong product knowledge and selling ceremonies.
• Complete business and client documentation accurately and follow boutique operating processes.
• Adapt priorities and manage time in a fast-paced environment, including varied hours, nights, weekends, and holidays as needed.

Skills

Retail sales

Client service

Product knowledge

Communication

Organization

Follow-through

Job description

Summary

The Client Advisor delivers exceptional client service and achieves individual sales goals. The role builds lasting client relationships through product knowledge, selling ceremonies, and understanding boutique operations.

Responsibilities

• Provide outstanding service in person, over the phone, and through electronic communication.
• Achieve sales goals and build lasting client relationships through strong product knowledge and selling ceremonies.
• Complete business and client documentation accurately and follow boutique operating processes.
• Adapt priorities and manage time in a fast-paced environment, including varied hours, nights, weekends, and holidays as needed.

Requirements

• At least 3 years of retail sales and client service experience, preferably in a luxury consumer goods environment.
• Strong business drive and a passion for creativity, fashion, and the brand.
• Strong communication, organization, and follow-through skills.
• Ability to operate necessary equipment, stand for extended periods, handle merchandise and fixtures, and lift at least 30 lbs.
• Ability to follow company policies, procedures, regulations, and standards.