Senior Client Advisor

Brobston Group LLC; Wilmette (IL); On-site; USD 55,000 - 75,000; Full time

Job summary

Brobston Group LLC in Wilmette, IL, seeks a Senior Client Advisor for a full-time, in-store role focused on developing clients, hitting sales targets, and delivering exceptional service while maintaining visual merchandising and store standards.

You will lead by example, support store operations, and may assist with staff in the absence of management. Candidates should have retail experience with high-end goods and strong interpersonal skills, plus weekend availability.

Qualifications

• High School Diploma or GED required; college degree preferred.
• Retail or boutique experience selling high-end goods; cultivated clientele preferred.
• Open scheduling including weekends and a seven-day retail operation.

Responsibilities

• Achieve daily, monthly, and annual sales targets and KPIs.
• Establish and maintain relationships with clients and manage client communications.
• Set the example for customer service excellence and store standards.
• Maintain the selling floor, merchandise presentation, and visual standards.
• Grow existing clients and reach new prospects through networking and outreach.
• Support operational tasks and projects, including opening and closing procedures.
• Participate in special events and inventory activities as needed.

Skills

Interpersonal communication

Time management

Professional demeanor

Independent work ethic

Education

High School Diploma or GED

College degree preferred

Job description

Summary

The Senior Client Advisor is a full-time, in-store sales role focused on client development, achieving sales targets, and delivering exceptional customer service while maintaining visual merchandising and operational standards. The role sets the example for the brand and may oversee store operations and staff in the absence of store management.

Responsibilities

• Achieve daily, monthly, and annual sales targets and key performance indicators.
• Establish and maintain relationships with clients and manage client communications.
• Set the example for customer service excellence and store standards.
• Maintain the selling floor, merchandise presentation, and visual standards.
• Maintain and grow existing clients and reach new prospects through networking and outreach.
• Support operational tasks and projects, including opening and closing procedures.
• Participate in special events and inventory activities as needed.

Requirements

• High School Diploma or GED required; college degree preferred.
• Prior experience in a retail or boutique environment selling high-end goods; cultivated clientele preferred.
• Availability for open scheduling including weekends and a seven-day retail operation.
• Outgoing, professional demeanor with strong interpersonal and communication skills.
• Strong independent work ethic, time management, integrity, and composure in customer interactions.