Client Advisor - Spanish Speaker

brobstongroup.com - Jobboard; City of White Plains (NY); On-site; USD 45,000 - 70,000; Full time

Job summary

brobstongroup.com - Jobboard is seeking a luxury retail professional in White Plains, New York, to deliver an exceptional retail experience. The role focuses on building lasting client relationships, meeting commercial targets, and providing personalized service.

Candidates should have experience in retail or client-facing roles, strong communication skills, and proficiency with POS and tracking systems. Flexibility for non-traditional hours is required, with Spanish speaking preferred.

Qualifications

• Experience in retail, luxury retail, or client-facing hospitality roles with a proven track record of commercial results.
• Ability to connect with clients, build rapport, and deliver memorable service moments.
• Flexibility to work days, nights, weekends, and holidays.

Responsibilities

• Embody the brand in every client interaction and elevate the in-store experience.
• Develop and cultivate client relationships to drive lifetime loyalty and repeat sales.
• Consistently achieve or exceed monthly, quarterly, and annual store commercial targets.

Skills

Client relationship building

Retail experience

Communication skills

Proficiency with POS systems

Client tracking tools

Education

College degree preferred

Tools

Microsoft Outlook

POS systems

Job description

Summary

Deliver an exceptional luxury retail experience by building lasting client relationships, representing the brand with professionalism, and meeting commercial targets. Focus on clienteling and repeat business through personalized appointments and elevated in-store service. The role requires flexibility for non-traditional hours and proficiency with POS and client tracking systems.

Responsibilities

• Embody the brand in every client interaction and elevate the in-store experience.
• Develop and cultivate client relationships to drive lifetime loyalty and repeat sales.
• Consistently achieve or exceed monthly, quarterly, and annual store commercial targets.
• Capture and maintain client data and leverage clienteling to grow outreach business.
• Convert clients through curiosity, discovery, and personalized styling during appointments.
• Execute hospitality and store amenities best practices and act on client feedback.

Requirements

• Experience in retail, luxury retail, or client-facing hospitality roles with a proven track record of commercial results.
• Ability to connect with clients, build rapport, and deliver memorable service moments.
• Proficiency with point-of-sale systems, client tracking tools, and Microsoft Outlook/email.
• Flexibility to work days, nights, weekends, and holidays and authorization to work in the United States.
• Spanish speaker preferred; college degree preferred.