Client Advisor

Brobston Group; Houston (TX); On-site; USD 21,000 - 34,000; Full time

Job summary

Brobston Group is seeking a Client Advisor to contribute to store sales and key performance indicators while delivering a memorable, personalized experience to clients. You will build client relationships, support the boutique team, and uphold Maison's values and standards.

The role emphasizes exceptional service, a collaborative culture, and a proactive approach in a fast-paced retail environment. English communication is essential, with local languages a plus.

Qualifications

• Experience in a client-facing role, e.g., fashion, accessories, customer service, or luxury hospitality.
• Passion for fashion and a collaborative, proactive approach.
• Comfort with technology and adapting to new tools in a fast-paced environment.
• Excellent English communication; additional local languages are a plus.

Responsibilities

• Provide outstanding client and after-sale service, identify client needs, and anticipate future requests.
• Develop a client portfolio and exceed individual sales and performance goals.
• Create personalized looks and communicate authentically with clients and colleagues.
• Collaborate with front- and back-of-house teams and follow company policies and operational procedures.

Skills

Client-facing

Fashion enthusiasm

Business mindset

Collaborative

Proactive

Tech-savvy

English communication

Job description

Summary

The Client Advisor contributes to store sales and key performance indicators while delivering a memorable, personalized experience to clients. This role builds client relationships, supports the boutique team, and upholds the Maison's values and standards.

Responsibilities

• Provide outstanding client and after-sale service, identify client needs, and anticipate future requests.
• Develop a client portfolio and exceed individual sales and performance goals.
• Create personalized looks and communicate authentically with clients and colleagues.
• Collaborate with front- and back-of-house teams and follow company policies and operational procedures.

Requirements

• Preferred experience in a client-facing role, such as fashion or accessory retail, customer service, or luxury hospitality.
• Passion for fashion, a business mindset, and a collaborative and proactive approach.
• Comfort using technology and adapting to new tools in a fast-paced environment.
• Excellent English communication skills; additional local languages are preferred.