Client Success & Accounts Specialist

Crane Solutions LLC; Houston, Northern (TX, KY); Hybrid; USD 50,000 - 70,000; Full time

Benefits offered by this job

Quarterly Incentive Plan

136 hours PTO per year

Medical, Dental & Vision benefits

Tuition Reimbursement

Employee Recognition & Rewards

Job summary

Crane Solutions LLC is seeking a detail‑oriented Account Manager in Houston, TX. You will handle client communications, manage invoices and receivables, and work with project teams to maintain current account status.

The role emphasizes process improvement and clear communication of our offerings to clients. You will report to the Account Manager, providing weekly status updates, with emphasis on accuracy and timely issue resolution.

Qualifications

• BA in Business Administration or four years related experience.
• Excellent communication skills, both written and spoken.
• Strong organizational skills with attention to detail.

Responsibilities

• Handle client communications and conflict resolution; inform Account Manager of issues.
• Manage invoices and accounts receivable under direction of account manager.
• Coordinate with project team to maintain up-to-date account status.
• Ensure processes are followed and drive process improvements.
• Communicate company offerings effectively to clients.
• Report to Account Manager with weekly status and call reports.
• Perform report analysis, identify trends, and implement corrective actions.

Skills

People skills

Attention to detail

MS Office

Motivated/goal oriented

Team collaboration

Written & verbal communication

Stressor management

Autonomy

Education

BA in Business Administration

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Job description

Crane Solutions LLC is seeking a detail‑oriented Account Manager in Houston, TX. You will handle client communications, manage invoices and receivables, and work with project teams to maintain current account status.

The role emphasizes process improvement and clear communication of our offerings to clients. You will report to the Account Manager, providing weekly status updates, with emphasis on accuracy and timely issue resolution.