Client Accounts & Billing Specialist

Dinsmore & Shohl LLP; Cincinnati (OH); On-site; USD 42,000 - 52,000; Full time

Job summary

Dinsmore & Shohl LLP in Cincinnati, OH seeks a Client Account Specialist to support billing operations, manage time entries, and adjust narratives and costs to meet deadlines. You will generate monthly WIP reports and maintain strong client communication, upholding confidentiality across firm matters.

You will review documents for accuracy, log information into our document management system, and respond to inquiries about billed and unbilled amounts, payment status, and matter history.

Qualifications

• Basic knowledge of accounting functions.
• Proficient in Microsoft Office (Outlook, Excel, Word).
• Ability to manage multiple deadlines.
• Excellent writing and proofreading with strong attention to detail.
• Excellent written and verbal communication skills.
• Strong organizational and time-management abilities.
• Proven team-player with ability to work independently.
• Good judgment and ability to maintain confidentiality.

Responsibilities

• Process narrative edits and time and cost adjustments.
• Generate monthly Work-In-Progress (WIP) reports as directed by client.
• Enter attorney and paralegal time, as needed, to meet deadlines.
• Assist attorneys and legal administrative assistants with client inquiries.
• Address internal and external inquiries in connection with billed and unbilled totals, payment status, and matter history.
• Assist team with projects such as reviewing official documents received for client matters for accuracy and logging information from those documents in our document management system.
• Maintain telephone, email, and personal contact with clients, attorneys, and staff.
• Observe confidentiality in all Firm and client matters.
• Other duties as assigned.

Skills

Accounting basics

Time management

Attention to detail

Written communication

Teamwork / independent work

Tools

Microsoft Office Suite

Job description

Dinsmore & Shohl LLP in Cincinnati, OH seeks a Client Account Specialist to support billing operations, manage time entries, and adjust narratives and costs to meet deadlines. You will generate monthly WIP reports and maintain strong client communication, upholding confidentiality across firm matters.

You will review documents for accuracy, log information into our document management system, and respond to inquiries about billed and unbilled amounts, payment status, and matter history.