Client Account Specialist

Dinsmore & Shohl LLP; Cincinnati (OH); On-site; USD 42,000 - 52,000; Full time

Job summary

Dinsmore & Shohl LLP in Cincinnati, OH seeks a Client Account Specialist to support billing operations, manage time entries, and adjust narratives and costs to meet deadlines. You will generate monthly WIP reports and maintain strong client communication, upholding confidentiality across firm matters.

You will review documents for accuracy, log information into our document management system, and respond to inquiries about billed and unbilled amounts, payment status, and matter history.

Qualifications

• Basic knowledge of accounting functions.
• Proficient in Microsoft Office (Outlook, Excel, Word).
• Ability to manage multiple deadlines.
• Excellent writing and proofreading with strong attention to detail.
• Excellent written and verbal communication skills.
• Strong organizational and time-management abilities.
• Proven team-player with ability to work independently.
• Good judgment and ability to maintain confidentiality.

Responsibilities

• Process narrative edits and time and cost adjustments.
• Generate monthly Work-In-Progress (WIP) reports as directed by client.
• Enter attorney and paralegal time, as needed, to meet deadlines.
• Assist attorneys and legal administrative assistants with client inquiries.
• Address internal and external inquiries in connection with billed and unbilled totals, payment status, and matter history.
• Assist team with projects such as reviewing official documents received for client matters for accuracy and logging information from those documents in our document management system.
• Maintain telephone, email, and personal contact with clients, attorneys, and staff.
• Observe confidentiality in all Firm and client matters.
• Other duties as assigned.

Skills

Accounting basics

Time management

Attention to detail

Written communication

Teamwork / independent work

Tools

Microsoft Office Suite

Job description

At Dinsmore, our strength comes from our people. With more than 750 attorneys across 30+ offices nationwide, we are dedicated to building a dynamic, client-focused Firm recognized for excellence. Together we work to build a strong market profile, highlighting our capabilities to clients and attracting talented attorneys and business professionals who seek a supportive environment where they can thrive. Discover how you can grow with us at www.dinsmore.com.

Dinsmore is seeking a Client Account Specialist at our Cincinnati, OH location.

Responsibilities

• Process narrative edits and time and cost adjustments
• Generate monthly Work-In-Progress (WIP) reports as directed by client
• Enter attorney and paralegal time, as needed, to meet deadlines
• Assist attorneys and legal administrative assistants with client inquiries
• Address internal and external inquiries in connection with billed and unbilled totals, payment status, and matter history
• Assist team with projects such as reviewing official documents received for client matters for accuracy and logging information from those documents in our document management system
• Maintain telephone, email, and personal contact with clients, attorneys, and staff
• Observe confidentiality in all Firm and client matters
• Other duties as assigned

Requirements

• Working knowledge of accounting functions
• Experience using Microsoft Office Suite, including Outlook, Excel and Word
• Ability to manage multiple deadlines
• Excellent writing, grammar, proofreading skills, and meticulous attention to detail
• Excellent communication skills, both oral and written
• Possess strong organizational and time management skills
• Proven success as a positive team player, as a independent worker
• Excellent organizational, problem-solving, and time management skills
• Ability to use good judgment

Equal Opportunity Employer