Client Access Specialist – Growth & Benefits

BBH Burrell Behavioral Health; Springfield (MO); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Paid time off

Health benefits package

Dental benefits

Vision benefits

Retirement plan

Training program

Career mobility

Positive work culture

Job summary

Brightli is seeking a Client Access Representative to perform clerical support in clinician offices with high client contact. You will greet clients, verify information, schedule appointments, collect payments, and maintain records. You will work with families and staff, handle no-shows, coordinate referrals, and use Electronic Medical Records.

Excellent communication and multi-tasking are essential. This role requires a high school diploma or GED, strong customer service, and reliable

Qualifications

• Excellent oral, written and interpersonal communication skills required.
• Must have strong customer service orientation.
• Able to multi-task while being a team player.
• Excellent typing skills and ability to work with a computer.

Responsibilities

• Schedule clients' appointments and verify benefits/eligibility.
• Handle payments, process receipts, and balance daily cash.
• Greet clients, verify information, and direct them to the appropriate area.
• Coordinate referrals and documentation in the EMR system.
• Maintain waiting area and assist staff as needed.

Skills

Customer service

Typing

Communication

Multi-tasking

Education

High school diploma or GED

Tools

Electronic Medical Records

Job description

Brightli is seeking a Client Access Representative to perform clerical support in clinician offices with high client contact. You will greet clients, verify information, schedule appointments, collect payments, and maintain records. You will work with families and staff, handle no-shows, coordinate referrals, and use Electronic Medical Records.

Excellent communication and multi-tasking are essential. This role requires a high school diploma or GED, strong customer service, and reliable