Client Access & Clinic Support Specialist

Centennial-Mental-Health-Center-Inc.; Fort Morgan (CO); On-site; USD 36,000 - 48,000; Full time

Job summary

Centennial-Mental-Health-Center-Inc. seeks an Office Assistant to support clinics as the first point of contact for clients and visitors. You will greet clients, check them in, schedule appointments, manage payments, and respond to inquiries with a professional demeanor.

The role requires strong communication, basic cash handling, and familiarity with electronic health records. A high school diploma or GED is required, plus QMAP certification within 90 days.

Qualifications

• High school diploma or GED; QMAP certification within 90 days.
• Experience: 2+ years in a public office setting preferred.
• Proficient with Microsoft Word, Excel, and Outlook.
• Ability to communicate professionally in person and on the phone.
• Understanding of electronic systems; prior EHR experience preferable.
• Ability to prioritize work and manage time effectively.
• Ability to work independently and as part of a team.
• Strong customer service and cash handling skills.

Responsibilities

• Greet clients face to face or by phone in a professional manner.
• Check-in and schedule appointments for a single service line.
• Manage payments and cash deposits per protocol.
• Respond to emails and EHR tasks promptly.
• Coordinate with Billing Department for financial inquiries.
• Provide administrative support to the clinic and staff.

Skills

Prioritization

MS Word

MS Excel

MS Outlook

Professional communication

EHR familiarity

Education

High school diploma or GED

QMAP Certification within 90 days

2+ years office experience

Tools

Billing software

Job description

Centennial-Mental-Health-Center-Inc. seeks an Office Assistant to support clinics as the first point of contact for clients and visitors. You will greet clients, check them in, schedule appointments, manage payments, and respond to inquiries with a professional demeanor.

The role requires strong communication, basic cash handling, and familiarity with electronic health records. A high school diploma or GED is required, plus QMAP certification within 90 days.