Patient Access & Scheduling Specialist

Burrell Behavioral Health; Marshall (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid time off

Health benefits package

Training and development programs

Career advancement opportunities

Welcoming, supportive work culture

Job summary

Burrell Behavioral Health is seeking a Client Access Representative to provide frontline administrative support in a clinician practice with high client contact. You will schedule appointments, collect payments, verify insurance and patient information, and support referrals while delivering friendly, accurate service.

The role emphasizes teamwork, strong communication, and accurate data entry, with responsibilities to maintain appointment flow, balance cash receipts, and support the front desk

Qualifications

• Excellent oral, written and interpersonal communication skills required.
• Must have strong customer service orientation skills.
• Able to multi-task while being a team player.
• Excellent typing skills and ability to work with a computer.

Responsibilities

• Schedule clients and manage clinician appointments and referrals.
• Process payments and balance daily cash receipts.
• Verify insurance and collect co-payments where applicable.
• Enter client information into the EMR system and maintain records.
• Direct calls and provide information to clients with accuracy and courtesy.

Skills

Customer service

Communication

Multitasking

Typing

Education

High school diploma or GED

Job description

Burrell Behavioral Health is seeking a Client Access Representative to provide frontline administrative support in a clinician practice with high client contact. You will schedule appointments, collect payments, verify insurance and patient information, and support referrals while delivering friendly, accurate service.

The role emphasizes teamwork, strong communication, and accurate data entry, with responsibilities to maintain appointment flow, balance cash receipts, and support the front desk