Client Access & Scheduling Specialist (Float) – PTO & Benefits

Centerstone; Springfield (MO); On-site; USD 34,000 - 45,000; Full time

Benefits offered by this job

Paid time off

Health benefits

Training & development

Career mobility

Inclusive culture

Job summary

Burrell Behavioral Health is seeking a Client Access Representative to manage front-desk activities in a high-volume clinical setting. You will greet clients, verify information, schedule appointments, collect co-pays, and ensure accurate entry into the EMR system.

The role requires excellent customer service, strong communication, and the ability to handle stressful situations while maintaining professionalism.

Qualifications

• Excellent oral, written and interpersonal communication skills required.
• Must have strong customer service orientation skills.
• Able to multi-task while being a team player.
• Excellent organization skills and typing skills.

Responsibilities

• Schedule clients' appointments and verify information.
• Collect payments and balance daily cash against records.
• Enter and update client data in the electronic medical records system.

Skills

Customer service

Interpersonal communication

Multitasking

Typing

Office software

Education

High school diploma or GED

Job description

Burrell Behavioral Health is seeking a Client Access Representative to manage front-desk activities in a high-volume clinical setting. You will greet clients, verify information, schedule appointments, collect co-pays, and ensure accurate entry into the EMR system.

The role requires excellent customer service, strong communication, and the ability to handle stressful situations while maintaining professionalism.