Client Access Concierge — Customer Service & Scheduling

Burrell Behavioral Health; Branson (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid time off

Health benefits

Dental benefits

Vision benefits

Retirement plan

Job summary

Burrell Behavioral Health seeks a Client Access Representative to greet clients, schedule appointments, collect payments, and maintain records across multiple clinics in Southwest Missouri. You will work closely with providers and support teams to ensure high-quality client care and accurate data entry in a fast-paced environment.

The role emphasizes strong communication, organization, and multitasking, with opportunities to grow within a mission-driven behavioral health organization.

Qualifications

• High school diploma or equivalent.
• Previous customer service experience preferred.
• Proficiency in Microsoft Office Suite; strong typing and computer skills.

Responsibilities

• Provide exceptional customer service to clients, staff, and leadership.
• Schedule and reschedule client appointments; collect payments and manage deposits.
• Complete client intake paperwork accurately and maintain up-to-date client records.

Skills

Customer service

Multitasking

Communication

Organizational skills

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Burrell Behavioral Health seeks a Client Access Representative to greet clients, schedule appointments, collect payments, and maintain records across multiple clinics in Southwest Missouri. You will work closely with providers and support teams to ensure high-quality client care and accurate data entry in a fast-paced environment.

The role emphasizes strong communication, organization, and multitasking, with opportunities to grow within a mission-driven behavioral health organization.