Client Access Specialist - Customer Service

Burrell Behavioral Health; Branson (MO); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Paid time off (PTO)

Employee benefits package

Top-notch training

Career mobility

Job summary

Burrell Behavioral Health is seeking a Client Access Representative to join our team across Southwest Missouri clinics. This role focuses on delivering exceptional customer service, handling front-desk duties, scheduling appointments, collecting payments, and keeping client records accurate and up to date.

You will collaborate with providers and care teams to ensure a smooth patient experience in a fast-paced environment, while upholding our commitment to compassionate, accessible behavioral

Qualifications

• High school diploma or equivalent required.
• Previous customer service experience preferred.
• Proficiency with Microsoft Office and typing skills.
• Strong organizational and multitasking abilities.

Responsibilities

• Provide exceptional customer service to clients, staff, and leadership.
• Schedule and reschedule appointments, collect payments, and maintain client records.
• Support providers and teams to ensure high quality care.
• Process intake paperwork accurately and efficiently.
• Scan documents into client charts and maintain provider lists.

Skills

Customer service

MS Office

Typing

Organizational skills

Multitasking

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

Burrell Behavioral Health is seeking a Client Access Representative to join our team across Southwest Missouri clinics. This role focuses on delivering exceptional customer service, handling front-desk duties, scheduling appointments, collecting payments, and keeping client records accurate and up to date.

You will collaborate with providers and care teams to ensure a smooth patient experience in a fast-paced environment, while upholding our commitment to compassionate, accessible behavioral