Client Access & Scheduling Specialist

Paycom; Colorado Springs (CO); On-site; USD 25,000 - 33,000; Full time

Job summary

Diversus Health in Colorado Springs seeks a Schedule Management Support professional focused on client access and scheduling operations. You will assist with appointments, referrals, transfers, enrollment, and service navigation while delivering outstanding customer service.

The role requires strong data entry, computer skills, and experience in a fast-paced environment. EHR familiarity is preferred, and the position supports Diversus Health’s mission-driven care model.

Qualifications

• Minimum two years of customer service experience.
• Experience with scheduling, referrals, and enrollment support is a plus.
• Proficient in data entry and accurate documentation.
• Strong verbal and written communication skills and ability to maintain confidentiality.

Responsibilities

• Assist clients with scheduling, rescheduling, referrals, and enrollment for services.
• Navigate clients to internal and external resources based on treatment needs.
• Handle high-volume inbound and outbound calls with professionalism.
• Maintain accurate documentation and data entry in the EHR and related systems.

Skills

Customer service

Data entry

Microsoft Outlook

Microsoft Excel

Microsoft Word

Verbal communication

Education

High School Diploma or equivalent

Tools

Electronic Health Records (EHR)

Job description

Diversus Health in Colorado Springs seeks a Schedule Management Support professional focused on client access and scheduling operations. You will assist with appointments, referrals, transfers, enrollment, and service navigation while delivering outstanding customer service.

The role requires strong data entry, computer skills, and experience in a fast-paced environment. EHR familiarity is preferred, and the position supports Diversus Health’s mission-driven care model.