Client Access & Scheduling Coordinator

Mental Health America of Los Angeles; Framingham (MA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

401(k) matching

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

Ellie Mental Health in Framingham is seeking an organized and friendly Intake Coordinator to join our growing clinic. You will help new clients access services, manage admissions, and support daily operations in a fast-paced environment.

If you excel at communication, multitasking, and keeping systems running smoothly, this role offers meaningful patient interaction and a collaborative team culture in a community-focused setting.

Qualifications

• Excellent communication and organizational skills.
• Ability to multitask and work independently.
• Attention to detail and follow-through.
• Experience with scheduling systems and Microsoft Office.
• Healthcare or mental health office experience preferred.

Responsibilities

• Coordinate new client referrals, intake paperwork, and scheduling.
• Communicate with clients by phone, email, and text.
• Assist with client registration, insurance information, and EHR.
• Support clinicians with scheduling and administrative needs.
• Assist the Clinic Director with daily operations and special projects.
• Help create a welcoming, responsive client experience.

Skills

Communication skills

Customer service

Organizational skills

Multitasking

Attention to detail

Microsoft Office

Independent work

Healthcare office experience

Tools

Scheduling systems

Microsoft Office

Job description

Ellie Mental Health in Framingham is seeking an organized and friendly Intake Coordinator to join our growing clinic. You will help new clients access services, manage admissions, and support daily operations in a fast-paced environment.

If you excel at communication, multitasking, and keeping systems running smoothly, this role offers meaningful patient interaction and a collaborative team culture in a community-focused setting.