Client Access & Care Navigator

JAMHI Health & Wellness; Juneau (AK); On-site; USD 42,000 - 52,000; Full time

Job summary

JAMHI Health & Wellness, Inc. is seeking a mission-driven Intake Coordinator to help clients access timely, coordinated services across JAMHI programs.

The role involves identifying client needs, routing to proper service lines, maintaining engagement through intake, and triaging clients in behavioral health crises. You will work with clinical and administrative teams to ensure accurate documentation and smooth referrals.

Qualifications

• Minimum HS diploma or GED required.
• Experience with social services or behavioral health intake.
• Strong organizational and communication skills.

Responsibilities

• Assist clients with access to services and route to appropriate program lines.
• Triages clients in behavioral health crises and maintains engagement through intake.
• Collaborate with clinical and administrative staff to complete documentation accurately.
• Coordinate referrals and follow-up to ensure timely access.

Skills

Intake coordination

Client engagement

Collaboration

Education

High School Diploma or GED

Tools

EHR system

Job description

JAMHI Health & Wellness, Inc. is seeking a mission-driven Intake Coordinator to help clients access timely, coordinated services across JAMHI programs.

The role involves identifying client needs, routing to proper service lines, maintaining engagement through intake, and triaging clients in behavioral health crises. You will work with clinical and administrative teams to ensure accurate documentation and smooth referrals.