Patient Access Navigator

AdaptHealth, LLC; San Jose (CA); Hybrid; USD 29,000 - 30,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

401(k) with company match

Paid Time Off

Stock Purchase Plan

Parental Leave

Disability Insurance

Life Insurance

FSA/HSA

Teledoc access

Job summary

AdaptHealth, LLC is seeking an Intake Specialist to support patient access to care by coordinating referrals, reviewing documentation, and ensuring services are set up accurately and efficiently. You’ll work with patients, providers, referral sources, and internal teams to navigate insurance requirements and confirm eligibility.

This fast-paced healthcare role rewards detail-oriented individuals who excel in communication and cross-team collaboration, with a focus on timely, compliant intake

Qualifications

• 1 year of relatable work experience required.
• Excellent verbal and written communication skills.
• Ability to multi-task in a fast paced environment.

Responsibilities

• Review medical records and payer guidelines to determine eligibility and compliance.
• Communicate with patients regarding financial responsibility and document interactions.
• Coordinate with referrals, physicians, and clinical teams to obtain complete documentation.
• Enter referrals within established timeframes while meeting productivity standards.
• Support team operations and follow company policies.

Skills

Verbal communication

Written communication

Analytical skills

Attention to detail

Multi-tasking

Microsoft Office

Education

High School Diploma

Associate’s or related field

Tools

Microsoft Office

Job description

AdaptHealth, LLC is seeking an Intake Specialist to support patient access to care by coordinating referrals, reviewing documentation, and ensuring services are set up accurately and efficiently. You’ll work with patients, providers, referral sources, and internal teams to navigate insurance requirements and confirm eligibility.

This fast-paced healthcare role rewards detail-oriented individuals who excel in communication and cross-team collaboration, with a focus on timely, compliant intake