Clerk IV - Office Administrator & Records Specialist

Mass; Burncoat (MA); On-site; USD 53,000 - 71,000; Full time

Benefits offered by this job

Full benefits

Job summary

Commonwealth of Massachusetts’ Department of Developmental Services seeks a Clerk IV in Worcester, MA, full-time. The role focuses on reception, records, mail distribution, scheduling, and general clerical support within Central Residential Services.

The successful candidate will handle conference room scheduling, interview coordination, report preparation, and daily office tasks, while upholding professional communication with staff and clients served by the agency.

Qualifications

• Three years of full-time office experience.
• Ability to manage reception, filing, mail, and scheduling.
• Strong written and verbal communication.

Responsibilities

• Manage reception area, answer calls, greet visitors, and provide routine information.
• File and maintain physical/electronic records; handle mail, faxes, packages, and memorandums.
• Schedule conference rooms, interviews, and check references for new hires.
• Provide clerical support, copy, scan, and operate standard office equipment.
• Complete special projects as assigned by CRS Director or designee.

Skills

Reception & office administration

Microsoft Word

Excel

Access

Education

High school diploma or equivalent

Tools

MS Word

MS Excel

Access database

Job description

Commonwealth of Massachusetts’ Department of Developmental Services seeks a Clerk IV in Worcester, MA, full-time. The role focuses on reception, records, mail distribution, scheduling, and general clerical support within Central Residential Services.

The successful candidate will handle conference room scheduling, interview coordination, report preparation, and daily office tasks, while upholding professional communication with staff and clients served by the agency.