Clerk II – Juvenile Department Data & Customer Service

Dallas County; Dallas (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Dallas County in Dallas, TX is seeking a clerical support professional to handle data entry, document processing and routine record maintenance. The role operates within established policies and under moderate supervision, assisting Juvenile Department staff with essential administrative tasks.

The position emphasizes accurate data handling, strong typing skills, and the ability to interact professionally with the public. A high school diploma or GED and some related experience are required.

Qualifications

• Graduation from an accredited high school or GED.
• Two years of job-related experience or 30 college hours.
• Experience in a customer service environment is a plus.

Responsibilities

• Receives, processes and distributes documents and records.
• Inputs data to complete routine forms and reports.
• Researches and prepares requested documents and data.
• Answers routine inquiries and resolves basic customer issues.
• Maintains data and filing for documents and supplies.
• Performs other duties as assigned.

Skills

Typing 30 wpm

Data entry

MS Excel

MS Word

Customer service

Education

High School Diploma or GED

Tools

10-key

Office software

Job description

Dallas County in Dallas, TX is seeking a clerical support professional to handle data entry, document processing and routine record maintenance. The role operates within established policies and under moderate supervision, assisting Juvenile Department staff with essential administrative tasks.

The position emphasizes accurate data handling, strong typing skills, and the ability to interact professionally with the public. A high school diploma or GED and some related experience are required.