Clerk II - Juvenile Dept: Data Entry & Service

Dallas-County; Dallas (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Dallas County is seeking a full-time clerical support role in the Juvenile Department. The position involves processing documents, data entry, and providing customer service within established policies, under moderate supervision.

Qualifications include a high school diploma or GED and 2 years of related experience or 30 college hours; knowledge of MS Excel/Word and typing tests may be required. Proficiency in data handling and organization is essential.

Qualifications

• Graduation from an accredited high school/GED program.
• Two (2) years job related experience or 30 hours of college or a combination of the two.
• Experience in a customer service environment a plus.

Responsibilities

• Receives, prepares, verifies and processes a variety of documents, instruments, records, bills, payments and receipts.
• Inputs data to complete routine correspondence, forms, reports and documents.
• Researches, locates, pulls and prepares a variety of documents, records and other assigned data.
• Effectively answers routine inquiries and resolves basic customer service issues.
• Collects, inputs, updates and reconciles data, funds or inventory and maintains filing/storage of documents and supplies.
• Performs other duties as assigned.

Skills

Typing 30 wpm

Data entry

Customer service

Organizational skills

Education

High School Diploma or GED

Tools

MS Excel

MS Word

10-key

Job description

Dallas County is seeking a full-time clerical support role in the Juvenile Department. The position involves processing documents, data entry, and providing customer service within established policies, under moderate supervision.

Qualifications include a high school diploma or GED and 2 years of related experience or 30 college hours; knowledge of MS Excel/Word and typing tests may be required. Proficiency in data handling and organization is essential.