Senior Clerical Specialist: Data & Records Support

Dallas County; Dallas (TX); On-site; USD 38,000 - 54,000; Full time

Job summary

Dallas County is seeking a detail-oriented clerical professional to perform complex support tasks, draft routine correspondence, and assist with training Level I/II clerks. Work follows established policies under minimal supervision.

Responsibilities include resolving inquiries, processing complex documents, data collection, and maintaining confidentiality of records. High school diploma or GED and 3 years of related experience are required.

Qualifications

• High school diploma or GED required.
• 3 years related experience or 45 college hours.
• Experience in a customer service environment is a plus.
• Typing 35 wpm and basic computer skills required.

Responsibilities

• Resolves problems/issues and responds to inquiries from Level I/II clerks, customers, and other entities.
• Reviews, validates and processes a variety of complex documents, data, reports and other materials requiring specialized knowledge.
• Collects, inputs and reconciles data, funds or inventories and prepares appropriate reports.
• Utilizes department-specific and county-wide systems for data access, input, retrieval, purchasing, inventory, etc.
• May assist supervisor in training staff and performing quality control duties to ensure compliance with policies and procedures.
• Maintains a variety of files and records and releases information according to the County’s policies and procedures while maintaining confidentiality of records.

Skills

Typing 35 wpm

Data entry

Customer service

Follow written instructions

Follow verbal instructions

Education

High school diploma or GED

Tools

MS Excel

MS Word

10-key

Job description

Dallas County is seeking a detail-oriented clerical professional to perform complex support tasks, draft routine correspondence, and assist with training Level I/II clerks. Work follows established policies under minimal supervision.

Responsibilities include resolving inquiries, processing complex documents, data collection, and maintaining confidentiality of records. High school diploma or GED and 3 years of related experience are required.