Clerk A - Advising Front Desk

Schoolcraft College; Livonia (MI); On-site; USD 22,000 - 31,000; Part time

Job summary

Schoolcraft College is seeking a part-time Advising Front Desk Clerk to handle clerical duties, assist students, and compile data. The role is on-site at Schoolcraft College in Livonia, MI, working 25 hours per week with a pay rate of $19.16 per hour.

The position requires accuracy in math, data entry, and proficiency with Word and Excel, plus the ability to multitask and adapt in a busy office environment. You will support advising by triaging inquiries and coordinating college visits.

Qualifications

• High school graduate.
• Three (3) years of clerical related experience with accuracy in basic math, filing, proofreading, typing, spelling and data entry.
• Working knowledge of department-specific software and ability to operate office equipment.
• Proficiency with Microsoft Word and Excel.
• Ability to multitask and be flexible within the work environment.

Responsibilities

• Uses analytical skills to triage phone and in-person student inquiries.
• Assists with scheduling and communicating visits from four-year colleges and universities.
• Refers students to appropriate personnel as necessary.
• Compiles reports from existing records (Colleague, SARS) as required.
• Assists in compiling and organizing data for student text campaigns and maps data into SARS messaging software.
• Monitors and maintains office supply inventory to ensure staff have necessary materials.
• Assists in training for new clerks.
• Monitors email to front desk mailbox ensuring documentation is complete for advising appointments.
• Promotes four-year advisor visits through Schoolcraft.edu/transfer, signage and student newspaper.
• Operates standard office machines and software.

Skills

Multitasking

Typing

Data entry

Filing

Proofreading

Spelling

Reading

Education

High school graduate

Tools

Microsoft Word

Microsoft Excel

Job description

Under general supervision, the part-time Advising Front Desk Clerk is responsible for clerical duties for appropriate areas, using independent judgment and multitasking skills. This includes assisting students and compiling data as needed.

Schoolcraft is a comprehensive, open-door, community-based college. The mission of the College is to provide a transformational learning experience designed to increase the capacity of individuals and groups to achieve intellectual, social, and economic goals.

Required Qualifications

• High school graduate.
• Three (3) years of clerical related experience, including accuracy in basic math, filing, proofreading, typing, spelling and data entry.
• Ability to understand and operate appropriate office equipment, including personal computers and working knowledge of department-specific software.
• Working knowledge and proficiency with Microsoft Word and Excel.
• Ability to multitask and be flexible within the work environment.

Preferred Qualifications

• Higher Education experience.

Physical Demands

• In-Person: This position requires the employee to be onsite at Schoolcraft College.
• Writing Skills: Ability to write reports, business correspondence, and procedure manuals.
• Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and governmental regulations.
• Communication Skills: Ability to effectively present information and respond to questions from prospective and current employees, and groups of managers.
• Mathematical Skills: Ability to add, subtract, multiply, and divide with all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentage and to draw and interpret bar graphs.
• Reasoning Ability: Ability to solve practical problems and deal with a variety of instructions furnished in written, oral, diagram, or schedule form.
• Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
• Office Environment: This role may involve being in a stationary position in front of a computer, using a keyboard, mouse (or applicable equipment) and telephone. Communicating and exchanging information with individuals electronically or in person. This role may also involve standing and walking for periods of time, and the use of hands and moving objects on occasion, of up to 10-20 lbs. Specific vision abilities required may include close vision, color vision and the ability to adjust focus.
• Noise Level: The noise level in the work environment is usually moderate.

Schoolcraft College is an AA/ EEO Employer.

Work Hours

25 hours per week

Salary $19.16/hour

Job Duties

• Job Duty Name 1

  Description of Job Duty

  Uses analytical skills to triage phone and in-person student inquiries.

  Essential Duty? Yes

  Percentage Of Time

• Job Duty Name 2

  Description of Job Duty

  Assists with scheduling and communicating visits from four-year colleges and universities.

  Essential Duty? Yes

  Percentage Of Time

• Job Duty Name 3

  Description of Job Duty

  Refers students to appropriate personnel as necessary.

  Essential Duty? Yes

  Percentage Of Time

• Job Duty Name 4

  Description of Job Duty

  Compiles reports from existing records (Colleague, SARS ) as required.

  Essential Duty? Yes

  Percentage Of Time

• Job Duty Name 5

  Description of Job Duty

  Assists in compiling and organizing data to be used in student text campaigns. Imports and maps data into SARS messaging software to run text campaigns.

  Essential Duty? Yes

  Percentage Of Time

• Job Duty Name 6

  Description of Job Duty

  Monitors and maintains office supply inventory to ensure staff have the materials and resources needed to effectively support daily operations and student services.

  Essential Duty? Yes

  Percentage Of Time

• Job Duty Name 7

  Description of Job Duty

  Assists in training for new clerks.

  Essential Duty? Yes

  Percentage Of Time

• Job Duty Name 8

  Description of Job Duty

  Monitors email sent to front desk mailbox ensuring that documentation sent by students is complete and that students are prepared to schedule advising appointments.

  Essential Duty? Yes

  Percentage Of Time

• Job Duty Name 9

  Description of Job Duty

  Assists in promoting four (4) year advisor visits through Schoolcraft.edu/transfer, building signage and student run newspaper.

  Essential Duty? Yes

  Percentage Of Time

• Job Duty 10

  Description of Job Duty

  Operates standard office machines and software.

  Essential Duty? Yes

  Percentage Of Time

Supplemental Questions

Required fields are indicated with an asterisk (*).

• * Do you have at least three (3) years of clerical related experience?
  • Yes
  • No