Clerical Assistant II: Records, Scheduling & Admin Support

Commonwealth of Pennsylvania; Dallas (Luzerne County); On-site; USD 37,000 - 54,000; Full time

Job summary

Commonwealth of Pennsylvania is seeking a Clerical Assistant 2 at the State Correctional Institution at Dallas in Luzerne County, PA. The role supports busy office operations with a focus on accuracy, communication, and organization.

The position requires strong keyboarding, two years or more of Microsoft Office experience and prior clerical work. Schedule is 37.5 hours weekly, 8:00 AM–4:00 PM, with no telework option.

Qualifications

• Minimum experience: 6 months as Clerical Assistant 1 or high school diploma or equivalent combination.
• Special requirement: keyboarding skills to meet speed/accuracy standards.
• Additional requirements: proficient PC use and Microsoft Office suite; prior office clerk/personal assistant experience; ability to navigate office equipment and video conferencing tools.

Responsibilities

• Phone support: answer calls, direct inquiries, switchboard operation and mail processing.
• Document preparation: type/review correspondence, correct errors and distribute documents.
• Scheduling tasks: coordinate meetings, appointments, videoconferences and prepare minutes.
• Records management: maintain filing systems, update databases and archive materials per retention rules.
• Office coordination: compile activity records, enter data, track supplies and provide general workflow support.
• General tasks: copying, scanning, emailing and basic office upkeep.

Skills

Attention to detail

Clear communication

Organizational skills

Education

High school diploma or equivalent

Clerical Assistant 1 experience (6 months)

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft Teams

Zoom

Job description

Commonwealth of Pennsylvania is seeking a Clerical Assistant 2 at the State Correctional Institution at Dallas in Luzerne County, PA. The role supports busy office operations with a focus on accuracy, communication, and organization.

The position requires strong keyboarding, two years or more of Microsoft Office experience and prior clerical work. Schedule is 37.5 hours weekly, 8:00 AM–4:00 PM, with no telework option.