Clerical Assistant II: Data Entry & Telework Eligible

Commonwealth-of-Pennsylvania; Pottstown (Montgomery County); Hybrid; USD 33,000 - 41,000; Full time

Benefits offered by this job

Excellent benefits

Paid holidays

Opportunities for advancement

Job summary

The Clerical Assistant 2 position with the Department of Human Services, Office of Income Maintenance - Pottstown Customer Service Center, offers a chance to support a team that helps people across the community. This role places you at the center of important office tasks that keep services running smoothly.

You will take part in work that helps clients receive needed benefits without delay and gain experience in clerical duties, data entry, and file management in a stable state government

Qualifications

• Six months as Clerical Assistant 1 or graduation from high school or equivalent.
• An equivalent combination of experience and training.

Responsibilities

• Data entry: Complete transactions by reviewing case records and entering information accurately.
• Record handling: Sort, distribute, and prioritize case actions to meet deadlines.
• Information recording: Transfer written or verbal instructions from staff to maintain up-to-date records.
• Database inquiry: Perform lookups in databases and systems to respond to information requests.
• File maintenance: Organize closed files by sorting and updating case record information.
• EBT processing: Issue and reissue electronic benefits transfer cards using designated machines.

Skills

Data entry

Record handling

Information recording

Database lookups

File maintenance

EBT processing

Education

High school diploma

Clerical Assistant 1 experience or equivalent

Job description

The Clerical Assistant 2 position with the Department of Human Services, Office of Income Maintenance - Pottstown Customer Service Center, offers a chance to support a team that helps people across the community. This role places you at the center of important office tasks that keep services running smoothly.

You will take part in work that helps clients receive needed benefits without delay and gain experience in clerical duties, data entry, and file management in a stable state government