Clerical Assistant — Data, Meetings & Office Support

Commonwealth of Pennsylvania; Pennsylvania; On-site; USD 33,000 - 41,000; Full time

Job summary

Commonwealth of Pennsylvania’s Department of Corrections at SCI Mercer is seeking a Clerical Assistant 2 to support busy operations, keeping information organized and accessible, and assisting staff with schedules. The role emphasizes problem-solving and keeping tasks moving smoothly in a purposeful workplace.

Duties include phone handling, document production, data entry in mainframe systems, attendance processing, meeting minutes, and supply coordination.

Qualifications

• Six months as Clerical Assistant 1 or graduation from high school or an equivalent combination of experience and training.
• Successful completion of Basic Training in Elizabethtown, PA is required.
• You must pass a background investigation and meet CJIS compliance requirements.

Responsibilities

• Direct incoming calls and guide callers to the correct information.
• Type memos, reports, forms, and correspondence using multiple software programs.
• Enter and update information in mainframe systems, spreadsheets, and databases.
• Record attendance, resolve error reports, and process staff schedule substitutions.
• Take minutes at designated meetings and prepare them for distribution after review.
• Order office supplies and assist other departments when assigned.

Skills

Call Handling

Document Production

Data Management

Attendance Processing

Meeting Support

Supply Coordination

Education

High school diploma

Job description

Commonwealth of Pennsylvania’s Department of Corrections at SCI Mercer is seeking a Clerical Assistant 2 to support busy operations, keeping information organized and accessible, and assisting staff with schedules. The role emphasizes problem-solving and keeping tasks moving smoothly in a purposeful workplace.

Duties include phone handling, document production, data entry in mainframe systems, attendance processing, meeting minutes, and supply coordination.