Clerical Assistant Casual

Rutgers University; The Ironbound (NJ); Hybrid; USD 22,000 - 28,000; Part time

Benefits offered by this job

Medical, prescription drug, and dental

Paid vacation and holidays

Retirement benefits

Educational benefits

Life insurance

Employee discounts

Job summary

Rutgers University‑Newark is seeking a Clerical Assistant to support the Office of the Registrar and the Division of Enrollment Management. The role involves assisting with registrations, transcripts, diplomas, and record updates while ensuring FERPA compliance.

Responsibilities include maintaining accurate student records, handling inquiries via Salesforce, and helping with data audits and reporting. The position offers part-time status with potential hybrid work arrangements and a competitive

Qualifications

• High School diploma or equivalent, and/or up to 4 years of relevant office, clerical, bookkeeping, library assistant or related experience.
• Excellent written and verbal communication skills.
• Proficient with Microsoft Office Suite; familiarity with Salesforce and SRDB is a plus.

Responsibilities

• Assist in year-round registrations, processing of verifications, transcripts/apostilles, diplomas and record updates.
• Audit and maintain student academic records and rosters, and process grade changes.
• Manage Salesforce cases and calls from students, faculty, staff and third parties.
• Audit data to ensure accuracy to meet state reporting deadlines.
• Support and update training materials to maximize efficiency.

Skills

Oral and written communication

Microsoft Office

Time management

Education

High School diploma or equivalent

Tools

Salesforce

SRDB (Student Records Database)

Adobe Acrobat

Job description

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply for this Job link/button.

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The Division of Enrollment Management at Rutgers University–Newark (RU‑N) is committed to attracting, enrolling, and supporting students throughout their academic journey. The division includes One Stop Student Services (integrating Financial Aid and the Registrar), the Offices of Undergraduate and Graduate Admissions, and the Center for Pre‑College Programs.

The Clerical Assistant will play a critical role in supporting daily operations within the Office of the Registrar and across the Division of Enrollment Management.

Posting Summary

Rutgers University‑Newark, an urban public research university and anchor institution, located in Newark, New Jersey, a city of promise, is seeking a Clerical Assistant. Reporting to the Associate Registrar. This position provides assistance to the registration, records and support services within the Office of the Registrar. This position is responsible for and not limited to the following:

• Assist in year‑round registrations, processing of verifications, transcripts/apostilles, diplomas and record updates and inquiries ensuring FERPA Compliance.
• Audit and maintain student academic records; rosters, grade changes as aligned with policies. Inventory, scan, index and archive documents in compliance with retention schedules.
• Responsible to utilize professional judgment on an individual basis to adjust student records within the appropriate compliance standards.
• Manage salesforce cases and calls from students, faculty, staff and third parties.
• Audit data to ensure accuracy to meet state reporting deadlines.
• Continually review, support and update training materials and practices to align with professional standards and to maximize efficiency.

FLSA

FLSA Nonexempt

Salary Details

Salary Details $15.92 to $20.00 Per Hour

Offer Information

The final salary offer may be determined by several factors, including, but not limited to, the candidate’s qualifications, experience, and expertise, and availability of department or grant funds to support the position. We also take into consideration market benchmarks, if and when appropriate, and internal equity to ensure fair compensation relative to the university’s broader compensation structure. We are committed to offering competitive and flexible compensation packages to attract and retain top talent.

Benefits

• Medical, prescription drug, and dental coverage
• Paid vacation, holidays, and various leave programs
• Competitive retirement benefits, including defined contribution plans and voluntary tax‑deferred savings options
• Employee and dependent educational benefits (when applicable)
• Life insurance coverage
• Employee discount programs

Position Status

Position Status Part Time

Working Hours

Working Hours 19.75

Daily Work Shift

Daily Work Shift Day

Work Arrangement

Consistent with the current application of Rutgers Policy 60.3.22, this position may be eligible for a hybrid work arrangement. Flexible work arrangements are not permanent, are subject to change or cancellation and contingent on the employee receiving approval in the FlexWork@RU Application System. Additional information may be found at https://futureofwork.rutgers.edu .

Payroll Designation

Payroll Designation PeopleSoft

Terms of Appointment

Terms of Appointment Temporary Staff Appointment - Hourly

Qualifications

Minimum Education and Experience

• High School diploma or equivalent, and/or up to 4 years of relevant office, clerical, bookkeeping, library assistant or related experience depending on the duties to be performed.
• An equivalent combination of education and/or experience may be substituted for the experience requirement.

Certifications/Licenses

Required Knowledge, Skills, and Abilities

• High School diploma or equivalent, and/or up to 4 years of relevant office, clerical, bookkeeping, library assistant or related experience depending on the duties to be performed.
• An equivalent combination of education and/or experience may be substituted for the experience requirement.
• Outstanding oral and written communication skills.
• Advanced proficiency with Microsoft Office Suite (Word, Access, Excel, Access) or comparable products.
• Ability to handle a wide variety of tasks simultaneously and maintain calm under pressure.
• Sustained attention to detail while maintaining awareness of important priorities.
• Regularly take the initiative and always follow through independently.
• Ability to manage time and projects in order to complete work thoroughly and on time.
• Ability to interact effectively with diverse people and a wide range of stakeholders: students, alumni, faculty, outside constituents, and university officers.

Preferred Qualifications

• Knowledge of computer software, familiarity with Microsoft office products, willingness to learn the Student Records Database ( SRDB ), Adobe, Salesforce, Tableau
• Proper use of desktop computers, MS Office software suite (MS Word, Excel, PowerPoint).
• Familiarity IMS Student Records Database
• Imaging technologies such as Scanners, Adobe Acrobat, Perceptive Content software.

Physical Demands and Work Environment

• Must be able to lift 25 pounds.

Special Conditions

Posting Open Date 10/19/2026

Posting Close Date 01/17/2027

Open Until Filled No

Special Instructions to Applicants

Regional Campus

Home Location Campus

City Newark

State NJ

Equal Employment Opportunity Statement

It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we encourage all qualified applicants to apply. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement

Posting Specific Questions

Required fields are indicated with an asterisk (*).

• * What is the highest level of education you have completed?
  • High School Diploma/GED
  • Associate's Degree
  • Bachelor's Degree
  • Master's Degree
  • Ph.D.
• * Do you have up to 4 years of relevant office, clerical, bookkeeping, library assistant, or related experience depending on the duties to be performed?
  • Yes
  • No
• * Have you been in your current position for 6 months?
  • Yes
  • No

Required Documents

• Resume/CV
• Cover Letter/Letter of Application
• List of Professional References (contact Info)

Optional Documents

It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we encourage all qualified applicants to apply. For additional information please see the Non-Discrimination Statement at the following web address: Non-Discrimination-Statement .

In compliance with the Americans with Disabilities Act (ADA) and the New Jersey Law Against Discrimination (NJLAD), if you have a disability and would like to request an accommodation with regard to your access to and/or your participation in the application and selection processes (for example, the online application process or interviews), please call 848-932-3973 or e-mail us .

Rutgers University is an equal access/equal opportunity institution. If you have trouble accessing this page because of a disability, please contact us at 732.745.7378 or via email at [e-mail] .

Rutgers University participates in the E-Verify program as required by law. Learn more about the E-Verify program .

For technical assistance with the applicant tracking system (login, filling out your application, resetting your password, etc.) please contact the ROCS Help Desk at 848-932-4444 or [e-mail] .

To learn more about Rutgers University’s commitment to diversity and inclusion on its campuses, click here .