Clerical Assistant Casual

Rutgers University; Newark (NJ); Hybrid; USD 22,000 - 28,000; Part time

Job summary

Rutgers University-Newark seeks a Clerical Assistant to support the Registrar's Office, handling registrations, records, and inquiries with FERPA compliance. You will assist with transcripts, verifications, diplomas, and record updates while coordinating with students, faculty, and staff.

Reporting to the Associate Registrar, this part-time, hourly role offers hybrid work possibilities and focuses on accuracy, customer service, and cross-functional collaboration within Enrollment Management.

Qualifications

• High School diploma or equivalent; up to 4 years of related experience considered.
• Excellent written and verbal communication abilities.
• Experience with MS Office and data entry accuracy emphasized.

Responsibilities

• Assist in year-round registrations, verifications, transcripts, diplomas, and record updates.
• Audit and maintain student records and rosters; handle grade changes per policy.
• Manage cases and calls in Salesforce; support FERPA compliance and data accuracy.
• Produce and update training materials to enhance efficiency and accuracy.

Skills

Communication skills

Attention to detail

Time management

Multitasking

Interpersonal skills

Education

High School diploma or equivalent

Bachelor's degree (preferred)

Tools

Microsoft Office Suite

Salesforce

Adobe Acrobat

Tableau

Perceptive Content

IMS Student Records Database

Job description

Recruitment/Posting Title

Clerical Assistant Casual

Posting Number

26TM0372

Department

Registrar Newark

Overview

The Division of Enrollment Management at Rutgers University-Newark (RUN) is committed to attracting, enrolling, and supporting students throughout their academic journey. The division includes One Stop Student Services (integrating Financial Aid and the Registrar), the Offices of Undergraduate and Graduate Admissions, and the Center for Pre-College Programs.

The Clerical Assistant will play a critical role in supporting daily operations within the Office of the Registrar and across the Division of Enrollment Management.

Posting Summary

Rutgers University-Newark, an urban public research university and anchor institution, located in Newark, New Jersey, a city of promise, is seeking a Clerical Assistant. Reporting to the Associate Registrar. This position provides assistance to the registration, records and support services within the Office of the Registrar.

This position is responsible for and not limited to the following:

• Assist in year-round registrations, processing of verifications, transcripts/apostilles, diplomas and record updates and inquiries ensuring FERPA Compliance.
• Audit and maintain student academic records; rosters, grade changes as aligned with policies. Inventory, scan, index and archive documents in compliance with retention schedules.
• Responsible to utilize professional judgment on an individual basis to adjust student records within the appropriate compliance standards.
• Manage salesforce cases and calls from students, faculty, staff and third parties.
• Audit data to ensure accuracy to meet state reporting deadlines.
• Continually review, support and update training materials and practices to align with professional standards and to maximize efficiency.

FLSA

Nonexempt

Salary Details

$15.92 to $20.00 Per Hour

Offer Information

The final salary offer may be determined by several factors, including, but not limited to, the candidate's qualifications, experience, and expertise, and availability of department or grant funds to support the position. We also take into consideration market benchmarks, if and when appropriate, and internal equity to ensure fair compensation relative to the university's broader compensation structure. We are committed to offering competitive and flexible compensation packages to attract and retain top talent.

Benefits

Rutgers provides a comprehensive benefits package to eligible employees. The specific benefits vary based on the position and may include:

• Medical, prescription drug, and dental coverage
• Paid vacation, holidays, and various leave programs
• Competitive retirement benefits, including defined contribution plans and voluntary tax-deferred savings options
• Employee and dependent educational benefits (when applicable)
• Life insurance coverage
• Employee discount programs

Position Status

Part Time

Working Hours

19.75

Daily Work Shift

Day

Work Arrangement

Consistent with the current application of Rutgers Policy 60.3.22, this position may be eligible for a hybrid work arrangement. Flexible work arrangements are not permanent, are subject to change or cancellation and contingent on the employee receiving approval in the FlexWork@RU Application System. Additional information may be found at https://futureofwork.rutgers.edu.

Rutgers Future of Work | uhr.rutgers.edu

Payroll Designation

PeopleSoft

Terms of Appointment

Temporary Staff Appointment - Hourly

Qualifications

Minimum Education and Experience

• High School diploma or equivalent, and/or up to 4 years of relevant office, clerical, bookkeeping, library assistant or related experience depending on the duties to be performed.
• An equivalent combination of education and/or experience may be substituted for the experience requirement.

Required Knowledge, Skills, and Abilities

• High School diploma or equivalent, and/or up to 4 years of relevant office, clerical, bookkeeping, library assistant or related experience depending on the duties to be performed.
• An equivalent combination of education and/or experience may be substituted for the experience requirement.
• Outstanding oral and written communication skills.
• Advanced proficiency with Microsoft Office Suite (Word, Access, Excel, Access) or comparable products.
• Ability to handle a wide variety of tasks simultaneously and maintain calm under pressure.
• Sustained attention to detail while maintaining awareness of important priorities.
• Regularly take the initiative and always follow through independently.
• Ability to manage time and projects in order to complete work thoroughly and on time.
• Ability to interact effective with diverse people and a wide range of stakeholders: students, alumni, faculty, outside constituents, and university officers.

Preferred Qualifications

• Bachelor's degree
• Knowledge of computer software, familiarity with Microsoft office products, willingness to learn the Student Records Database (SRDB), Adobe, Salesforce, Tableau

Equipment Utilized

• Proper use of desktop computers, MS Office software suite (MS Word, Excel, PowerPoint).
• Familiarity IMS Student Records Database
• Imaging technologies such as Scanners, Adobe Acrobat, Perceptive Content software.

Physical Demands and Work Environment

• Must be able to lift 25 pounds.

Posting Details

Posting Open Date

10/19/2026

Posting Close Date

01/17/2027

Open Until Filled

No

Regional Campus

Rutgers University-Newark

Home Location Campus

Rutgers University-Newark

City

Newark

State

NJ

Pre-employment Screenings

All offers of employment are contingent upon successful completion of all pre-employment screenings.

Immunization Requirements

Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate's offer of employment or disciplinary action up to and including termination.

Equal Employment Opportunity Statement

It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we encourage all qualified applicants to apply. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement