Clerical Assistant (Cashier/Receptionist) - Part Time

Village of Plainfield; Plainfield Township (IL); On-site; USD 30,000 - 33,000; Part time

Benefits offered by this job

Paid holidays

Paid time off

Job summary

The Village of Plainfield is seeking a part-time Clerical Assistant in the Management Services Department. The role involves daily office setup, greeting visitors, directing calls, processing payments, and maintaining records.

Typical hours are about 24 per week, Monday through Friday. Candidates should have a high school diploma or GED plus 3–6 months of related experience. Starting pay is $22.66 per hour with holidays and PTO benefits.

Qualifications

• Experience in a clerical or customer service role.
• Strong communication and organizational skills.
• Ability to handle cash and payments accurately.

Responsibilities

• Prepare the office for daily operations, including opening and closing procedures.
• Answer and direct incoming telephone calls, determine the purpose of each call, provide general information, and route inquiries to the appropriate department or staff member.
• Greet and assist visitors to Village Hall, determine the nature of their visit, and provide information, assistance, or direction as needed.
• Receive, sort, and distribute incoming mail to the appropriate departments.
• Process payments for Village services received in person and by mail.
• Receive and record payments, make change, issue receipts, prepare transaction reports, maintain and balance the cash drawer, and verify daily cash totals against transaction records.
• Deliver exceptional customer service while fostering positive relationships with residents, businesses, and visitors through courteous and responsive assistance.
• Perform a variety of general clerical and administrative duties, including filing, copying, collating, scanning, and maintaining records.
• Perform other administrative and clerical duties as assigned.

Skills

Customer service

Phone handling

Reception

Education

High School diploma or GED

Job description

The Village of Plainfield - Management Services Department is currently seeking to fill the part-time position of Clerical Assistant. This position will work approximately 24 hours a week Monday-Friday.

Essential Duties and Responsibilities

• Prepare the office for daily operations, including opening and closing procedures.
• Answer and direct incoming telephone calls, determine the purpose of each call, provide general information, and route inquiries to the appropriate department or staff member.
• Greet and assist visitors to Village Hall, determine the nature of their visit, and provide information, assistance, or direction as needed.
• Receive, sort, and distribute incoming mail to the appropriate departments.
• Process payments for Village services received in person and by mail.
• Receive and record payments, make change, issue receipts, prepare transaction reports, maintain and balance the cash drawer, and verify daily cash totals against transaction records.
• Deliver exceptional customer service while fostering positive relationships with residents, businesses, and visitors through courteous and responsive assistance.
• Perform a variety of general clerical and administrative duties, including filing, copying, collating, scanning, and maintaining records.
• Perform other administrative and clerical duties as assigned.

Education and/or Experience

High School diploma or GED and three to six months related experience and/or training; or equivalent combination of education and experience.

Pay and Benefits:

The starting rate for this non-exempt position is $22.66 per hour. Paid holidays and paid time off is also included.