Clerical Assistant 2

Commonwealth of Pennsylvania; Crackersport (PA); On-site; USD 37,000 - 54,000; Full time

Job summary

The Pennsylvania State Police seeks a Clerical Assistant 2 in Allentown, PA to support daily office operations and ensure essential information flows to officers and staff. You will manage records, assist callers, and help keep systems and files up to date, with a focus on accuracy and efficiency.

Ideal candidates will have strong Microsoft Word skills, experience with databases and records, and a proven ability to format documents and communications.

Qualifications

• Six months as a Clerical Assistant 1 or graduation from high school or equivalent.
• Three years or more of experience with Microsoft Word.
• Three years or more of experience maintaining databases, spreadsheets, and logs.
• Three years or more of experience preparing and formatting various correspondence, forms, and reports.
• Three years or more of experience proofreading and editing materials.
• Three years or more of experience maintaining, updating, and purging files.
• Two years or more of experience answering and assisting with incoming calls.
• Two years or more of experience using office equipment such as a PC, copier, fax, postage meter.
• Criminal history and background check may be required.

Responsibilities

• Record Management: Enter and update complaints, citations, and reports in tracking systems.
• Timekeeping Tasks: Maintain leave and pay records and input data into SAP.
• Travel Support: Arrange travel plans and enter information into Concur Travel.
• Document Preparation: Type reports, letters, and other materials from handwritten or dictated sources.
• Reception Duties: Screen calls, assist visitors, and direct individuals to the proper personnel.
• Inventory Assistance: Label, track, and update inventory records for equipment and supplies.

Skills

MS Word

Databases & Spreadsheets

Correspondence & Reports

Proofreading & Editing

Filing & Records Management

Telephone Support

Office Equipment

Education

High school diploma

Job description

Salary

$36,831.00 - $54,162.00 Annually

Location

Lehigh County, PA

Job Type

Non-Civil Service Permanent Full-time

Job Number

N-2026-60635

Department

Pennsylvania State Police

Division

SP Alntn Dstr Enf Off 9

Opening Date

10/14/2026

Closing Date

10/27/2026 11:59 PM Eastern

Job Code

00102

Position Number

00048942

Union

AFSCME

Bargaining Unit

A1

Pay Group

ST03

Bureau / Division Code

205432

Bureau / Division

Bureau of Liquor Control Enforcement, Allentown District Enforcement Office

Worksite Address

975 Hausman Road

City

Allentown, Pennsylvania

Zip Code

18104

Contact Name

PSP Human Resource Civilian Placement

Contact Email

[e-mail]

THE POSITION

Join the Pennsylvania State Police as a Clerical Assistant 2 and help support an agency that serves communities across the state. This role offers a chance to support important daily operations and keep key information flowing smoothly. Your work will help ensure that officers and staff have what they need to succeed. Step into a position where your efforts make a real difference every day.

DESCRIPTION OF WORK

This position supports many daily office functions that keep the Bureau of Liquor Control Enforcement, District Enforcement Office No. 9, Allentown, running smoothly. The role includes working with records, assisting callers, and helping maintain important systems and files.

As a Clerical Assistant 2, you will perform the following duties:

• Record Management: Enter and update complaints, citations, reports, and related information in multiple tracking systems
• Timekeeping Tasks: Maintain accurate leave and pay records and input data into the SAP system
• Travel Support: Arrange travel plans and enter all required information into the Concur Travel system
• Document Preparation: Type reports, letters, and other materials from handwritten or dictated sources
• Reception Duties: Screen calls, assist visitors, and direct individuals to the proper personnel
• Inventory Assistance: Help label, track, and update inventory records for equipment and supplies

I nterested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information

• Full-time employment, 37.5 hours per week.
• Work hours are 8:00am to 4:00pm, Monday thru Friday with a 30-minute lunch.
• Telework: You will not have the option to telework in this position.
• Salary: Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $36,831.00 (before taxes).
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Graduation from high school; or
• An equivalent combination of experience and training.

Additional Requirements:

• Three (3) years or more of experience using Microsoft Word.
• Three (3) years or more of experience maintaining databases, spreadsheets, and logs.
• Three (3) years or more of experience preparing and formatting various correspondence, forms, and reports.
• Three (3) years or more of experience proofreading and editing various types of materials to ensure grammatical correctness and completeness.
• Three (3) years or more of experience working in a position that requires maintaining, updating, and purging files.
• Two (2) years or more of experience answering and assisting with incoming telephone calls.
• Two (2) years or more of experience utilizing various office equipment such as a personal computer, copying machine, facsimile machine, and postage meter.
• You must be able to perform essential job functions.

Legal Requirements:

• You must pass criminal history and background investigations if you do not have a current Pennsylvania State Police background on file.

Veterans

• Pennsylvania law (51 Pa. C.S. 7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS)

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.