Clerical Assistant 2

Commonwealth of Pennsylvania; Norristown (Montgomery County); Hybrid; USD 33,000 - 41,000; Full time

Job summary

The Commonwealth of Pennsylvania is hiring a Clerical Assistant 2 in Norristown to support the Department of Environmental Protection. You will process permits, enter data, and assist with daily office operations, ensuring accurate information and responsive service to staff and the public.

Working full-time (37.5 hours per week) with 8:00 AM–4:00 PM hours, you may telework part-time after training. The role requires a High School Diploma or equivalent and six months of clerical experience, with

Qualifications

• Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent) or graduation from high school or an equivalent combination of experience and training.

Responsibilities

• Data Entry: Input information into electronic systems while ensuring accuracy and completeness.
• Permit Processing: Prepare, issue, and maintain permit records and fee information for various applications.
• Public Communication: Answer phones, direct calls, and provide correct information to staff, agencies, and the public.
• Mail Handling: Open, sort, and distribute incoming mail and prepare outgoing mail.
• Office Support: Photocopy and fax documents and assist with other clerical tasks as needed.
• Cross Training: Serve as backup for other clerical units, including the receptionist desk.

Skills

Data Entry

Permit Processing

Public Communication

Mail Handling

Office Support

Cross Training

Education

High School Diploma

Job description

As a Clerical Assistant 2 with the Department of Environmental Protection, you will play a key part in keeping essential permitting and data systems running smoothly. This role provides meaningful work that strengthens environmental programs and supports staff across the agency. Each day brings opportunities to learn new skills and contribute to efficient office operations. Take the next step in your career with a team that makes a difference for Pennsylvania.

This position supports the agency by processing permits, entering data, and assisting with daily office operations. The role helps keep information organized and ensures that staff and the public receive accurate and timely support.

As a Clerical Assistant 2, you will perform the following duties:

• Data Entry: Input information into electronic systems while ensuring accuracy and completeness
• Permit Processing: Prepare, issue, and maintain permit records and fee information for various applications
• Public Communication: Answer phones, direct calls, and provide correct information to staff, agencies, and the public
• Mail Handling: Open, sort, and distribute incoming mail and prepare outgoing mail
• Office Support: Photocopy and fax documents and assist with other clerical tasks as needed
• Cross Training: Serve as backup for other clerical units, including the receptionist desk

Work Schedule and Additional Information

• Full time employment, 37.5 hours per week.
• Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch.
• Telework: You may have the opportunity to work from home (telework) part-time, upon successful completion of the training period. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Norristown. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary: Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting salary of $36,831 (before taxes).
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Graduation from high school; or
• An equivalent combination of experience and training.

Other Requirements

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• You must be able to perform essential job functions.

Commonwealth employees who wish to use their seniority rights must apply to the internal posting for their seniority rights to be considered.

Veterans

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS)

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.