Cleared IT Field Support Specialist (On-Site/Remote)

Phase2 Technology; Columbia (MD); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Paid time off

Paid parental leave

401(k) plan with company match

Job summary

T-Rex Solutions is seeking a fully cleared IT Field Support Specialist for on-site support in Columbia, MD. Responsibilities include providing Tier 2 and 3 support for computer workstations, troubleshooting hardware, and training site personnel.

The ideal candidate holds a high school diploma/GED, relevant IT experience, and necessary certifications. This role offers comprehensive benefits including health and dental insurance, 401(k) with company match, and a salary range of $40,000–$60,000.

Qualifications

• 1-2 years of relevant IT experience.
• Ability to lift and move items weighing up to 50 lbs.
• Availability to work flexible hours.

Responsibilities

• Deliver Tier 2 and 3 IT support for various hardware.
• Conduct site surveys and prepare documentation.
• Train personnel on hardware maintenance.

Skills

Computer hardware installation

Troubleshooting skills

Microsoft Office proficiency

Active Directory knowledge

Analytical skills

Education

High school diploma or GED

8570 Certification

Security+ certification

Job description

T-Rex Solutions is seeking a fully cleared IT Field Support Specialist for on-site support in Columbia, MD. Responsibilities include providing Tier 2 and 3 support for computer workstations, troubleshooting hardware, and training site personnel.

The ideal candidate holds a high school diploma/GED, relevant IT experience, and necessary certifications. This role offers comprehensive benefits including health and dental insurance, 401(k) with company match, and a salary range of $40,000–$60,000.