Class A Student Housing Community Manager

KRS Holdings Inc; Virginia; Sur place; USD 60 000 - 65 000; Plein temps

Résumé du poste

KRS Holdings is seeking a hands-on Community Manager to lead Clachan Properties in Center City Richmond, a Class A scattered-site student housing portfolio. You will balance resident experience, leasing, operations, and project management while driving performance and a high standard of service.

The role requires strong communication, problem-solving, and relationship-building skills, with a focus on ownership, teamwork, and compliance with Fair Housing and company policies.

Qualifications

• 3+ years of experience in property management.
• Experience with Class A properties preferred.
• Experience managing scattered-site or multiple-location portfolios preferred.
• Demonstrated project management experience, including renovations or capital projects.
• Strong knowledge of leasing, resident relations, and property operations.

Responsabilités

• Oversee the daily operations of a Class A scattered-site student housing portfolio.
• Maintain high standards for curb appeal, property condition, resident satisfaction, and asset performance.
• Coordinate maintenance, repairs, and capital improvements.
• Ensure compliance with Fair Housing and company policies and applicable laws.
• Manage resident concerns and resolve issues quickly and professionally.
• Drive leasing activity, occupancy, renewals, and resident retention.
• Lead the leasing process from inquiry through move-in and renewal.
• Develop relationships with residents, prospects, vendors, and partners.
• Deliver a high-quality customer experience consistent with a Class A property.
• Monitor leasing traffic, applications, move-ins, move-outs, and renewals.
• Understand and manage the unique operational demands of student housing.
• Coordinate student move-in/move-out and ensure units are prepared to a high standard.
• Build relationships with students, parents, university contacts, and stakeholders.
• Effectively manage high-volume leasing periods and seasonal fluctuations.
• Lead and coordinate property-level projects, capital improvements, renovations, and initiatives.
• Develop project timelines, coordinate vendors and teams, monitor progress.
• Track project budgets, deadlines, quality, and deliverables.
• Identify operational challenges and develop solutions.
• Manage multiple projects while maintaining day-to-day operations.
• Assist with development and management of property budgets.
• Monitor expenses, delinquency, and financial performance.
• Review invoices, purchase orders, and vendor performance.
• Maintain property records and timely administrative duties.
• Utilize property management software to maintain accurate information.
• Lead, coach, and hold on-site teams accountable for performance.
• Establish expectations and promote ownership, professionalism, and teamwork.

Connaissances

Property management

Leadership

Budgeting

Customer service

Communication

Fair Housing knowledge

Description du poste

KRS Holdings is seeking a hands-on Community Manager to lead Clachan Properties in Center City Richmond, a Class A scattered-site student housing portfolio. You will balance resident experience, leasing, operations, and project management while driving performance and a high standard of service.

The role requires strong communication, problem-solving, and relationship-building skills, with a focus on ownership, teamwork, and compliance with Fair Housing and company policies.