Assistant Community Manager: Leasing & Resident Care

KRS Holdings Inc; Richmond (VA); On-site; USD 30,000 - 34,000; Full time

Job summary

KRS Holdings in Richmond, VA is seeking an Assistant Community Manager to support the Community Manager in daily operations, ensuring residents receive excellent service and the community is maintained to standard.

The role covers leasing activities, rent collection, resident communication, and administrative tasks, requiring customer-service orientation, detail focus, and the ability to manage multiple tasks in a fast-paced environment.

Qualifications

• Experience in property management, leasing or related field is preferred.
• Strong communication and interpersonal skills.
• Excellent organizational skills and attention to detail.
• Ability to multitask, prioritize responsibilities, and meet deadlines.
• Knowledge of Fair Housing regulations is a plus.

Responsibilities

• Assist the Community Manager with daily operations.
• Provide excellent customer service by addressing resident questions and maintenance requests.
• Assist with leasing activities, including tours and applications.
• Support rent collection and follow up on past-due balances.
• Assist with lease preparation, renewals, move-ins and move-outs.
• Maintain resident records and administrative reports.
• Coordinate with maintenance to address service requests.
• Conduct property inspections and ensure cleanliness and safety.
• Assist with occupancy goals and leasing performance.
• Handle resident complaints professionally.
• Ensure compliance with Fair Housing regulations.
• Perform other admin and operational duties as assigned.

Skills

Communication skills

Interpersonal skills

Organizational skills

Multitasking

Customer service mindset

Fair Housing knowledge

Tools

Microsoft Office

Job description

KRS Holdings in Richmond, VA is seeking an Assistant Community Manager to support the Community Manager in daily operations, ensuring residents receive excellent service and the community is maintained to standard.

The role covers leasing activities, rent collection, resident communication, and administrative tasks, requiring customer-service orientation, detail focus, and the ability to manage multiple tasks in a fast-paced environment.