Assistant Community Manager

KRS Holdings Inc; Richmond (VA); On-site; USD 30,000 - 34,000; Full time

Job summary

KRS Holdings in Richmond, VA is seeking an Assistant Community Manager to support the Community Manager in daily operations, ensuring residents receive excellent service and the community is maintained to standard.

The role covers leasing activities, rent collection, resident communication, and administrative tasks, requiring customer-service orientation, detail focus, and the ability to manage multiple tasks in a fast-paced environment.

Qualifications

• Experience in property management, leasing or related field is preferred.
• Strong communication and interpersonal skills.
• Excellent organizational skills and attention to detail.
• Ability to multitask, prioritize responsibilities, and meet deadlines.
• Knowledge of Fair Housing regulations is a plus.

Responsibilities

• Assist the Community Manager with daily operations.
• Provide excellent customer service by addressing resident questions and maintenance requests.
• Assist with leasing activities, including tours and applications.
• Support rent collection and follow up on past-due balances.
• Assist with lease preparation, renewals, move-ins and move-outs.
• Maintain resident records and administrative reports.
• Coordinate with maintenance to address service requests.
• Conduct property inspections and ensure cleanliness and safety.
• Assist with occupancy goals and leasing performance.
• Handle resident complaints professionally.
• Ensure compliance with Fair Housing regulations.
• Perform other admin and operational duties as assigned.

Skills

Communication skills

Interpersonal skills

Organizational skills

Multitasking

Customer service mindset

Fair Housing knowledge

Tools

Microsoft Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Assistant Community Manager

Managed Communities Full Time Clerical Richmond, VA, US

2 days ago Requisition ID: 1263

Salary Range: $22.00 To $25.00 Hourly

Assistant Community Manager

Company: KRS Holdings
Department: Property Management
Position Type: Full-Time

Compensation: $22-25 /per hr.

About KRS Holdings

KRS Holdings is a growing property management company dedicated to providing quality housing, excellent customer service, and effective property management solutions. We are looking for a motivated and organized Assistant Community Manager to join our team and help ensure the successful daily operations of our communities.

Position Summary

The Assistant Community Manager supports the Community Manager with the daily operations of the property, ensuring that residents receive excellent customer service and that the community is maintained to company standards. This position assists with leasing, rent collection, resident communication, administrative tasks, and property operations.

The ideal candidate is customer-service oriented, detail-oriented, proactive, and able to manage multiple responsibilities in a fast-paced environment.

Key Responsibilities

Assist the Community Manager with the daily operations and overall performance of the property.

Provide excellent customer service by addressing resident questions, concerns, and maintenance requests in a timely and professional manner.

Assist with leasing activities, including responding to inquiries, scheduling property tours, following up with prospective residents, and processing rental applications.

Support rent collection efforts, monitor outstanding balances, and follow up with residents regarding past-due accounts.

Assist with lease preparation, renewals, move-ins, move-outs, and resident files.

Maintain accurate resident records, property documentation, and administrative reports.

Coordinate with the maintenance team to ensure service requests are addressed promptly and efficiently.

Conduct property inspections and help ensure the community remains clean, safe, and well-maintained.

Assist with resident retention initiatives and help maintain positive relationships with residents.

Support the Community Manager with occupancy goals, leasing performance, and overall property objectives.

Assist with handling resident complaints and resolving conflicts professionally.

Ensure compliance with company policies, Fair Housing regulations, and applicable property management procedures.

Perform other administrative and operational duties as assigned by the Community Manager.

Qualifications & Requirements

Previous experience in property management, leasing, customer service, or a related field preferred.

Strong communication and interpersonal skills.

Excellent organizational skills and attention to detail.

Ability to multitask, prioritize responsibilities, and meet deadlines.

Basic knowledge of leasing procedures, rent collection, and resident relations.

Proficiency in Microsoft Office and general computer applications.

Ability to work independently while supporting a team environment.

Professional attitude with a strong customer service mindset.

Knowledge of Fair Housing regulations is a plus.

What We Are Looking For

We are seeking someone who is dependable, approachable, and eager to grow within the property management industry. The ideal candidate takes initiative, enjoys working with people, handles challenges professionally, and understands the importance of maintaining a well-run community.

Join KRS Holdings and become part of a growing team committed to delivering excellent property management and resident experiences.