Claims Support Specialist – Hybrid with Growth Path

CCMSI; Danville (IL); Hybrid; USD 29,000 - 42,000; Full time

Benefits offered by this job

4 weeks PTO

10 paid holidays in first year

Medical, Dental, Vision, Life, and Dis

401(k) and ESOP

Career growth and training

Job summary

CCMSI in Danville, IL is seeking a dedicated Claim Assistant to provide technical and clerical support for designated claims under supervision. The role offers on-site duties with a hybrid option after training and a path toward the Level Up program as you gain experience.

You will assist indemnity adjusters, handle timely communications, document claims, and help manage medical treatment and invoices. Strong organizational and communication skills are essential for success.

Qualifications

• Excellent oral and written communication skills.
• Self-starter with strong organizational abilities.
• Ability to coordinate and prioritize.
• Ability to operate general office equipment and perform clerical duties.
• Flexibility, initiative, and the ability to work with minimal supervision.
• Discretion and confidentiality required.
• Team member in a rapidly changing environment.
• Reliable attendance within client service hours.

Responsibilities

• Set up designated claim files and complete all setup instructions.
• Learn multi line or workers compensation coverages and assign out files to adjusters.
• Set up independent medical exams under supervision.
• Monitor medical treatment per corporate standards.
• Review and approve related invoices on designated claims.
• Assist adjuster with recorded statements.
• Negotiate disputed bills under supervision.
• Coordinate with clients, claimants and other parties throughout the process.
• Authorize and make payments within authority levels under supervision.
• Summarize correspondence and medical records in claim logs.
• Assist in running and updating reports as needed.
• Return provider calls.
• Review and maintain diary on claim system.
• Provide technical and clerical claims support to designated clients and staff.

Skills

Communication skills

Self-starting

Organizational skills

Prioritization

Clerical duties

Teamwork

Attendance

Verbal and written communication

Education

Knowledge of medical terminology

Tools

Microsoft Office

Job description

CCMSI in Danville, IL is seeking a dedicated Claim Assistant to provide technical and clerical support for designated claims under supervision. The role offers on-site duties with a hybrid option after training and a path toward the Level Up program as you gain experience.

You will assist indemnity adjusters, handle timely communications, document claims, and help manage medical treatment and invoices. Strong organizational and communication skills are essential for success.