Claims Team Leader — Hybrid/Remote

Hartford; Salt Lake City (UT); Hybrid; USD 86.000 - 130.000; Vollzeit

Zusammenfassung

The Hartford seeks a Team Leader Claims to guide investigation, disposition and settlement within policy and regulatory guidelines. You will coach staff, manage inventories, monitor reserves and drive performance in a hybrid or remote setting.

Qualifications include 2+ years Auto or GL litigation experience, strong leadership and communication skills, and a Bachelor’s degree preferred. You will partner with customers and clearly explain complex coverage while advancing diversity goals.

Qualifikationen

• Bachelor’s Degree preferred.
• 2+ years Auto or GL Litigation claim experience preferred.
• Strong leadership, teaching, coaching and staff development skills.
• Strong communication skills, both verbal and written.
• Ability to partner with internal and external customers.
• Knowledge of medical terms preferred.
• Analytical and critical thinking skills.
• Excellent time management and follow-through.

Aufgaben

• Manage Claim professionals with corresponding claim inventories.
• Utilize financial reporting tools to monitor reserve accuracy and trending.
• Teach understanding of business vision, strategies and plans.
• Manage and implement change and explain drivers for business goals.
• Stay current on issues impacting personal and commercial business and industry trends.
• Gather information, apply sound reasoning and make decisions based on analysis and judgment.
• Manage claim assignment process and ensure proper handling by complexity.
• Oversee investigation, disposition and settlement in compliance with standards and regulations.
• Assess indemnity and expense exposure and set reserves.
• Explain complex information clearly to customers.
• Train and develop staff for performance and succession.

Kenntnisse

Leadership

Communication

Staff development

Analytical thinking

Coaching

Decision making

Ausbildung

Bachelor’s Degree preferred

Jobbeschreibung

The Hartford seeks a Team Leader Claims to guide investigation, disposition and settlement within policy and regulatory guidelines. You will coach staff, manage inventories, monitor reserves and drive performance in a hybrid or remote setting.

Qualifications include 2+ years Auto or GL litigation experience, strong leadership and communication skills, and a Bachelor’s degree preferred. You will partner with customers and clearly explain complex coverage while advancing diversity goals.