Claims Support Specialist - Impactful & Detail-Oriented

Markel; Henderson (NV); On-site; USD 25,000 - 53,000; Full time

Benefits offered by this job

Health insurance

401(k) with employer match

Employee Stock Purchase Plan

PTO and holidays

Parental leave

Job summary

Markel in Henderson, NV is seeking a Claims Technician to support the claims department with daily processing and quality control. You will assist the team by handling phone reports, formatting correspondence, and ensuring adherence to Markel Service Standards.

The ideal candidate has strong PC skills (Word, Excel, Outlook), excellent customer service, and the ability to learn new software. A detail‑oriented, self-directed professional thrives in a high‑volume environment.

Qualifications

• High school diploma or equivalent required; some college preferred.
• Insurance experience preferred.
• Strong PC skills in Word, Excel, Outlook; ability to learn new software.

Responsibilities

• Handle daily claims support activities timely and accurately.
• Answer claims phone line and take new reports compassionately.
• Maintain understanding of service standards and processes.
• Identify efficiency improvements and communicate ideas.
• Collaborate in a team on projects and testing initiatives.

Skills

Word

Excel

Outlook

Paperless

Software learning

Customer service

Communication

Detail-oriented

Self-directed

High volume

Prioritization

Continuous improvement

Education

High School diploma or equivalent

Some college preferred

Insurance experience preferred

Tools

Microsoft Word

Microsoft Excel

Outlook

Paperless environment

Job description

Markel in Henderson, NV is seeking a Claims Technician to support the claims department with daily processing and quality control. You will assist the team by handling phone reports, formatting correspondence, and ensuring adherence to Markel Service Standards.

The ideal candidate has strong PC skills (Word, Excel, Outlook), excellent customer service, and the ability to learn new software. A detail‑oriented, self-directed professional thrives in a high‑volume environment.