Claims Support Pro: Detail-Driven & Impactful

markelcorp; Henderson (NV); On-site; USD 25,000 - 52,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Employee Stock Purchase Plan

Paid time off and holidays

Parental leave

Job summary

Markel is seeking a Claims Technician to support the claims process, handling daily tasks with care and professionalism. You will interact with claimants by phone and via written correspondence, ensuring timely, accurate processing in line with service standards.

Join a team-focused environment where adaptability, learning new software, and delivering quality customer service are valued. The role is on-site and offers competitive benefits and growth opportunities.

Qualifications

• Strong PC skills and proficiency in Word, Excel and Outlook.
• Ability to learn other software required for role.
• Excellent customer service and communication skills.
• Detail-oriented and self-directed with minimal supervision.
• Comfortable with high volume workloads and multiple priorities.

Responsibilities

• Handle daily claims support activities via phone and written communications.
• Maintain understanding of service standards and procedures.
• Identify ways to improve efficiencies and reduce issues.
• Collaborate in team projects and testing initiatives.
• Adapt to evolving department and business needs.

Skills

PC skills

Word

Excel

Outlook

Paperless environment

Software learning

Customer service

Communication skills

Detail-oriented

Self-motivation

Workload management

Continuous improvement

Education

High School diploma or equivalent

Job description

Markel is seeking a Claims Technician to support the claims process, handling daily tasks with care and professionalism. You will interact with claimants by phone and via written correspondence, ensuring timely, accurate processing in line with service standards.

Join a team-focused environment where adaptability, learning new software, and delivering quality customer service are valued. The role is on-site and offers competitive benefits and growth opportunities.