Claims Support Specialist — Hybrid Role with Benefits

NovaFi Mortgage, Inc.; Lansing (MI); Híbrido; USD 24 000 - 32 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical insurance options

Dental insurance

Vision benefits

Life insurance

Health Savings Accounts (HSA)

Flexible Spending Accounts (FSA)

401(k) Plan with company match

Paid time off

Paid parental leave

Bonus opportunities

Tuition assistance

Wellness program

Hybrid work arrangements

Resumo da oferta

Michigan Millers Mutual Insurance Company seeks a Claims Support Specialist to provide administrative and clerical support to the claims team, maintain records, and assist with daily operations. The role emphasizes accuracy, responsiveness, and collaboration across internal departments.

We offer a comprehensive benefits package and a hybrid work arrangement designed to balance personal and professional needs. Applicants must be authorized to work in the U.S.

Qualificações

• High school diploma or equivalent.
• Strong verbal and written communication skills.
• Demonstrated attention to detail and accuracy.
• Ability to follow established processes and procedures.
• Strong time management and organizational skills with the ability to meet deadlines.
• Proficiency with core systems, office equipment, computer applications, and software packages.

Responsabilidades

• Provides administrative and clerical support to claims team members to assist with daily departmental operations.
• Maintains accurate and up-to-date records in designated systems, ensuring information is accessible to appropriate team members.
• Updates routine reports and reviews information for accuracy and completeness.
• Responds to incoming departmental phone calls and directs inquiries to appropriate team members as needed.
• Communicates with internal departments and team members to exchange information and support claims-related activities.
• Follows established procedures and guidelines to complete routine tasks accurately and efficiently.
• Researches information and seeks answers to questions using established resources and processes.
• Applies knowledge to resolve routine issues and escalates more complex or non-routine matters for additional guidance.
• Demonstrates attention to detail while managing daily responsibilities and meeting established deadlines.
• Provides backup front desk receptionist support, as needed, for Claims Support Specialists located in Minnesota who report to the Edina office.
• Performs special projects and other duties as assigned.

Conhecimentos

Attention to detail

Communication skills

Time management

Process adherence

Computer skills

Formação académica

High school diploma or equivalent

Descrição da oferta de emprego

Michigan Millers Mutual Insurance Company seeks a Claims Support Specialist to provide administrative and clerical support to the claims team, maintain records, and assist with daily operations. The role emphasizes accuracy, responsiveness, and collaboration across internal departments.

We offer a comprehensive benefits package and a hybrid work arrangement designed to balance personal and professional needs. Applicants must be authorized to work in the U.S.