Hybrid Claims Support Associate

Amerisure Insurance Company; Phoenix (AZ); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Hybrid work arrangement

Two in-office days per week

Job summary

Amerisure Mutual Insurance Company is seeking a Claims Adjuster Associate to support the claims department through all phases of the claim lifecycle. This hybrid role requires two days in the office and involves handling inquiries, gathering information, and assisting adjusters with documentation.

The ideal candidate has an associate degree or equivalent, up to one year of related experience, and strong communication, data entry, and organizational skills.

Qualifications

• Associate’s degree or equivalent combination of education and experience.
• 1 year of experience in insurance, claims, or customer service preferred.
• Ability to obtain appropriate state licensing as required.
• Proficiency in Microsoft Office Suite.
• Familiarity with claims management software preferred.

Responsibilities

• Respond to inquiries from policyholders, claimants, injured workers, and other stakeholders regarding claim status, receipt of payment or bills, and other claim-related questions.
• Obtain and verify information by gathering missing or incomplete details from relevant parties, including policyholders, claimants, witnesses, and external vendors, to support accurate claim processing.
• Assist with claim documentation by preparing and submitting require state filings, closing documents, and other administrative support requests on behalf of adjusters.
• Draft and distribute correspondence to policyholders, claimants, injured workers, or agents in accordance with company standards and regulatory requirements.
• Maintain accurate claim records by entering data into the claims management system and ensuring all documentation is complete and up to date.
• Coordinate external vendors by engaging appraisers, attorneys, and contractors, to support the claims process.
• Process payments and invoices by reviewing and issuing payments in accordance with company policies and adjuster direction.

Skills

Strong communication

Relationship building

Organizational skills

Attention to detail

Data entry accuracy

Education

Associate’s degree or equivalent

Tools

Microsoft Office Suite

Claims management software

Job description

Amerisure Mutual Insurance Company is seeking a Claims Adjuster Associate to support the claims department through all phases of the claim lifecycle. This hybrid role requires two days in the office and involves handling inquiries, gathering information, and assisting adjusters with documentation.

The ideal candidate has an associate degree or equivalent, up to one year of related experience, and strong communication, data entry, and organizational skills.