Billing Specialist — Hybrid Work & Growth

Michigan Millers; Lansing (MI); Hybrid; USD 27,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision benefits

Life insurance

Health Savings Account (HSA)

Flexible Spending Account (FSA)

401(k) plan with company match

Paid time off

Parental leave

Bonus opportunities

Tuition assistance

Wellness program

Hybrid work options

Job summary

Michigan Millers Mutual Insurance Company is seeking a Billing Specialist to provide administrative support to the claims team and maintain accurate records. You will handle payments, support daily operations, and deliver responsive service to internal and external customers.

The role requires AR knowledge, strong organizational skills, and the ability to work independently in a hybrid environment. Candidates should have a HS diploma or equivalent, with a two-year degree or related experience

Qualifications

• Understanding of accounts receivable processes.

Responsibilities

• Process payments from policyholders and agents.
• Research and correct payment application errors.
• Reconcile accounts receivable receipts with bank deposits daily.
• Maintain unclaimed property records for state compliance.
• Document procedures and assist in training.
• Manage the collection process to ensure timely payments.
• Follow established procedures and exercise judgment on routine tasks.
• Analyze problems and propose practical solutions.
• Break down more complex problems into manageable steps.
• Recognize relationships between components and prioritize tasks.
• Leverage available resources to resolve issues.
• Uphold customer experience standards in all interactions.
• Contribute to special projects and other duties as assigned.

Skills

Accounts receivable

Multitasking

Attention to detail

Adaptability

Organizational skills

Communication skills

Time management

Confidentiality

Independent work

Education

High school diploma or equivalent

Two-year degree or equivalent experience

Tools

Office software

Core systems proficiency

Job description

Michigan Millers Mutual Insurance Company is seeking a Billing Specialist to provide administrative support to the claims team and maintain accurate records. You will handle payments, support daily operations, and deliver responsive service to internal and external customers.

The role requires AR knowledge, strong organizational skills, and the ability to work independently in a hybrid environment. Candidates should have a HS diploma or equivalent, with a two-year degree or related experience